COM132035 - Returns / notices: return handling: not allocated returns (Action Guide)
To deal with returns appearing on the Amend Accounting Period List consider steps 1 - 24 below. The guide is presented as follows.
Initial action for online returnsÌý ÌýSteps 1 - 3
Initial action for paper returnsÌýSteps 4 - 6
Carryback postings on superseded APÌýSteps 7 - 8
Discovery assessment on AP to be supersededÌýStep 9
Enquiry signal set on AP to be supersededÌýStep 10
Logged return on AP to be supersededÌýSteps 11 - 12
Multiple live APs in specified periodÌýStep 13
New AP overlaps AP with logged returnÌý Steps 14 - 15
Start date of new AP before logged returnÌýSteps 16 - 17
Start date prior to commencement dateÌýSteps 18 - 19
Start date prior to earliest live APÌýStep 20
Start date prior to incorporation dateÌýSteps 21 - 22
New AP is longer than 12 monthsÌýSteps 23 - 24
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Initial action for online returns
1.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Use function EFRL (E-Filed Return List) and function AAPR (Amend Accounting Period List) and sort and filter the lists to view the cases.
2.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Use View CT Returns to see the online return and in particular the attachments.
3.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Based upon the reason for entry on the work list, refer to the appropriate section of this action guide for further advice on how to proceed.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Make sure you have read the guidance in COM132034 regarding corrections and enquiries.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Whenever you take actions on the COTAX record, remember to use function TAXW (Taxpayer Worklist) and deal with any resulting entries.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Remember that where a return has been submitted by a filing only agent, we do not hold a form 64-8 and therefore have no authority to correspond with the agent.
Initial action for paper returns
4.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý When the Clerical Caseworker cannot log the return and has referred it to a CT Co-ordinator or Technical Caseworker you should:
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý compare the dates on the return to the AP details on the COTAX record
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý check whether there is an assessment on any AP included within the return period
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý make sure the accounts and computations are for a period of no more than 12 months.
5.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If the return and accompanying documents are satisfactory, advise the Clerical Caseworker how to log and capture the return.
6.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Refer to the appropriate section of this action guide if any further action is required, having read the guidance in COM132034 regarding correction and enquiries.
Carryback postings on superseded AP
7.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý There are one or more carry back postings on AP or APs that will be superseded when the AP structure is changed to allow the return to be processed. If the return details are incorrect:
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý discuss the case with the company or agent to establish the correct periods and returns
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý if necessary, use function URTN to unlog the return on the AP to be superseded
8.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Arrange to have both returns logged as ‘e-filed with manual interventionâ€�, captured and the self assessments recorded for the correct APs.
Discovery assessment on AP to be superseded
9.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý There are one or more discovery assessments on an AP that will be superseded when the AP structure is changed to allow the return to be processed.
- The caseworker who raised the discovery assessment should examine the return and decide what action is needed.
Enquiry signal set on AP to be superseded
10.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý The ‘enquiry in progressâ€� signal is set on one or more APs that will be superseded when the AP structure is changed to allow the return to be processed.
- The caseworker dealing with the enquiry must examine the return and decide whether if affects the enquiry.
Logged return on AP to be superseded
11.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý There are one or more returns logged on APs that would be superseded by changing the AP structure to allow the return to be processed. One of the returns must be for an incorrect period.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý A Technical Caseworker must review the case and decide what action is required, discussing the facts with the company or its agent if necessary.
12.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If you decide that the period for which a return has already been received is incorrect:
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý use function URTN (Unlog Return) to unlog the earlier return
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý use function MAPD (Maintain AP Dates) to amend the AP record
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý inform the company and its agent of the action you have taken and
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý arrange to have both returns logged as ‘e-filed with manual interventionâ€�, captured and the self assessments recorded for the correct APs.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If you are unsure of the best approach to take in such a case, contact the COTAX Business Help Desk for assistance (This content has been withheld because of exemptions in the Freedom of Information Act 2000)
Multiple live APs in specified period
13.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Recording the new AP start date shown on the return will supersede more than one AP in the specified period.
- See the action guide at COM1090 for guidance.
- After you have dealt with the manual linking pass the return back to the Clerical Caseworker to be logged as ‘e-filed with manual intervention� using the original date of receipt, captured and the self assessment recorded.
New AP overlaps AP with logged return
14.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý The AP dates shown on the return overlap an existing AP with a logged return. One of the returns must be incorrect.
- A Technical Caseworker should investigate the reason for submission of the ‘new� return and the correct course of action.
15.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý When you have decided what action you need to take, go to step 12.
Start date of new AP before logged return
16.ÌýÌýÌýÌýÌýÌý A return is already logged with a start date later than the start date shown on the return received. One of the returns must be incorrect.
- A Technical Caseworker should investigate the reason for the submission of the ‘new� return and the correct course of action.
17.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý When you have decided what action you need to take, go to step 12.
Start date prior to commencement date
18.ÌýÌýÌýÌýÌýÌý The AP start date shown on the return is before the date trade commenced recorded on the COTAX record.
Discuss the position with the company or its agent and decide whether the return and accounts supplied are correct.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If the return and accounts supplied are incorrect and the existing date of commencement and AP record stands:
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý amend the return details to agree the AP record and
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý pass the return back to the Clerical Caseworker to be logged as ‘e-filed with manual interventionâ€� using the original date of receipt, captured and the self assessment recorded. Tell the Clerical Caseworker to issue a correction notice.
19.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If the return information supplied is correct and the date of commencement needs to be amended:
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý enter the correct date of commencement using Function ACTP (Amend CT Payer Details)
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý change the AP structure using function MAPD (Maintain AP Dates)
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý pass the return back to the Clerical Caseworker to be logged as ‘e-filed with manual interventionâ€� using the original date of receipt, captured and the self assessment recorded.
Start date prior to earliest live AP
20.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý The AP start date shown on the return is before the start date of the earliest live AP shown on COTAX.
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Use function MAPD (Maintain AP Dates) to amend the AP details.
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Calculate any effect of the change of AP on the return figures provided.
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý Pass the return back to the Clerical Caseworker to be logged as ‘e-filed with manual interventionâ€� using the original date of receipt, captured and the self assessment recorded. Tell the Clerical Caseworker to issue a correction notice if you have amended any of the return figures.
Start date prior to incorporation date
Do not reject a return simply for being listed for this reason
21.ÌýÌýÌýÌýÌýÌý The start date shown on the return is before the company’s date of incorporation recorded on the COTAX record.
Check the date of incorporation on the Companies House website and correct the COTAX record if appropriate. If necessary, discuss the position with the company or its agent to decide whether the return and accounts supplied are correct.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If the return and accounts are incorrect and the existing date of incorporation shown on the record is correct:
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý amend the return details to agree the current AP record
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý pass the return back to the Clerical Caseworker to be logged as ‘e-filed with manual interventionâ€� using the original date of receipt, captured, and the self assessment recorded. Tell the Clerical Caseworker to issue a correction notice.
22.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If the return information supplied is correct, and the date of incorporation needs to be amended:
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý amend the date of incorporation using function ACTP (Amend CT Payer Details)
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý use function MAPD (Maintain AP Dates) to amend the AP structure
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý pass the return back to the Clerical Caseworker to be logged as ‘e-filed with manual interventionâ€� using the original date of receipt, captured and the self assessment recorded.
New AP is longer than 12 months
23.ÌýÌýÌýÌýÌýÌý A return submitted through the CT Online Service cannot be for a period of more than 12 months.
If you receive a paper return for an AP longer than 12 months, check whether it is for a dormant period. If it is, use function MAPD (Maintain AP Dates) to record the period of dormancy.
24.ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If the company appears to have been within the charge to CT, it is not a valid return.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If the return is for a company registered at Companies House, send the return back to the company with a request for early submission of a correctly completed return for, drawing attention to any approaching penalty deadlines.
ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý If the return is for a small non-commercial organisation without professional advisors:
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý calculate the effect of the true AP position on the figures returned
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý where necessary, use function MAPD to correct the AP structure
- ÌýÌýÌýÌýÌýÌýÌýÌýÌýÌý pass the return to the Clerical Caseworker to log and capture the revised return figures you have calculated and record the self assessment.