CISR92150 - Procedures in NIC&EO PAYE Employer Office, Longbenton: finding a contractor return when the reference number incorrect

There may be occasions when the contractor calls and does not have the correct reference number for you to find the return. To find the return from the 鈥業dentify Required Return鈥� window

  • leave the 鈥楢ccounts office reference on the return鈥� and 鈥楻eturn received for period ending鈥� blank
  • select the 鈥楩ind鈥� button.

The 鈥楲ocate Unmatched Returns鈥� window will then be displayed

  • complete the mandatory details
  • select 鈥極K鈥�.

If the details match a return, the 鈥楿nmatched Return Details鈥� window will be displayed with a list of the possible scheme matches. You should then

  • match the return to the appropriate scheme.

If the details do not match a return, the 鈥楻eturns not found for the provided scheme and period鈥� window will be displayed. You should

  • select 鈥楩ind鈥� to do a further search with different details, or
  • select 鈥橭K鈥� to go to the CIS Main menu, or
  • select the 鈥楥ancel鈥� button.