CISR62220 - Monthly return: issue monthly return: setting the inhibit output signal
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When a customer dies the CIS system will automatically 鈥榠nhibit鈥� the output of CIS correspondence such as returns. In so doing, an 鈥榠nhibit output鈥� signal will be set on the CIS record.
However, there may be occasions when you will need to set the signal manually. For example, a customer has no fixed abode or in a complaint case.
Before you consider setting the signal manually, be sure to check whether or not an agent is authorised to receive correspondence. If so, is it still appropriate to inhibit output?
If it is and to set the signal from the CIS main menu, select 鈥楿pdate Customer鈥檃nd check the 鈥榠nhibit output鈥� box in the 鈥� Designatory Details鈥� window.
Remember, once the signal is set, no automatic CIS correspondence will be issued.