Get help applying to the EU Settlement Scheme

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1. Help you can get

The deadline to apply to the EU Settlement Scheme was 30 June 2021 for most people. You can still apply if you’re eligible and can show reasonable grounds for the delay in applying.

If you’re vulnerable, you can get help and advice with your application from a number of organisations and charities. This includes if you:

  • are elderly

  • are isolated

  • are disabled

  • are a child in care

  • have significant language or literacy problems

  • have mental health issues

  • do not have a permanent address

  • are in an abusive or controlling relationship, or are experiencing domestic violence

  • are the victim of human trafficking

Your application may be complex if, for example, you were a victim of domestic violence, human trafficking or modern slavery.

There are different organisations that can help depending on where you live.

Contact organisations directly to see how they may be able to support your application.

If you live in England

offers general advice on the EU Settlement Scheme.

[email protected]ÌýÌý
Telephone: 07483 090 721ÌýÌý
Monday to Friday, 8am to 5.30pmÌýÌý
Find out about call charges

If you live in Scotland

Citizens Advice Scotland offers general advice on the EU Settlement Scheme.

.

If you live in Wales

for general advice on the EU Settlement Scheme.

[email protected]ÌýÌý
Telephone: 0330 223 5336ÌýÌý
Monday to Thursday, 1pm to 3pmÌýÌý
Find out about call charges

If you need support in another language, leave a message with the language you need and you’ll get a call back.

For general enquiries, email [email protected].

If you live in Northern Ireland

offers general advice on the EU Settlement Scheme.

[email protected]ÌýÌý
Telephone: 028 906 5919ÌýÌý
Monday to Friday, 10am to 4pmÌýÌý
Find out about call charges

2. If your case is complex

Your application may be complex if, for example, you were a victim of domestic violence, human trafficking or modern slavery.

If you’re not sure if your case is complex, contact Migrant Help, Settled, Citizens Advice Scotland or Advice NI first. They’ll tell you if you need to contact an organisation who can help with complex cases and may be able to refer you.

Organisations that can help with complex cases

These organisations can help with complex cases wherever you live in the UK.

Advice on Individual Rights in Europe (The AIRE Centre)

offers general advice and can support complex applications.

[email protected]ÌýÌý
Telephone: 0207 831 4276ÌýÌý
Monday to Friday, 10:30am to 6pmÌýÌý
Find out about call chargesÌýÌý

Advice NI complex case support

offers general advice and can support complex applications. 

[email protected]ÌýÌý
Freephone helpline: 0800 915 4604ÌýÌý
Monday to Friday, 10am to 4pmÌýÌý
Find out about call charges

Central England Law Centre

offers general advice and can support complex applications. 

They have particular experience and resources to help with applications from the Roma community.

[email protected]ÌýÌý
Telephone: 02476 223 053ÌýÌý
Monday, 11am to 1pm and 2pm to 5pmÌýÌý   
Tuesday to Thursday, 9am to 1pm and 2pm to 5pmÌýÌýÌýÌý
Friday, 9am to 1pm and 2pm to 4:30pmÌýÌý
Find out about call charges

East European Resource Centre

offers general advice and can support complex applications.

[email protected]ÌýÌý
Telephone (Polish and English): 07521 857 415ÌýÌý
Telephone (Romanian and English): 07730 021 986ÌýÌý
Telephone (Ukrainian and English): 07718 612 218ÌýÌý
Monday to Thursday, 10am to 4pmÌýÌý
Find out about call charges

Europia

for general advice and support complex applications. 

[email protected]ÌýÌý
Telephone: 0333 305 8570ÌýÌý
Monday to Thursday, 10am to 4pmÌýÌý
Find out about call charges

For general enquiries, email [email protected].

Gladstone District Community Association (GLADCA)

offers general advice and can support complex applications.

[email protected]ÌýÌý
Telephone: 01733 566 343ÌýÌý
Monday to Friday, 9am to 3:30pmÌýÌý
Find out about call charges

GYROS (Great Yarmouth Refugee & Outreach Support)

offers general advice and can support complex applications.

[email protected]ÌýÌý
Telephone: 01493 745 260ÌýÌý
Monday to Friday, 9am to 4pmÌýÌý
Find out about call charges

International Organization for Migration (IOM)

offers general advice and can support complex applications. You’ll need a referral from your local council or another support organisation.

Local authority staff or support organisations can contact IOM by email or telephone.

[email protected]ÌýÌý
Telephone: 0300 330 20 46ÌýÌý
Find out about call charges

Kirklees Citizens Advice and Law Centre

offers general advice and can support complex applications. 

[email protected]ÌýÌý
Telephone: 0808 278 7896ÌýÌý
Monday to Friday, 9am to 4:30pmÌýÌý
Find out about call charges

NOAH Enterprise

offers general advice and can support complex applications. 

[email protected]ÌýÌý
Telephone: 01582 728 416ÌýÌý
Monday to Friday, 9am to 4pmÌýÌý
Saturday and Sunday, 10am to 2pmÌýÌý
Find out about call charges

North East Law Centre

offers general advice and can support complex applications. They accept referrals from organisations working with vulnerable individuals.

[email protected]ÌýÌý
Telephone: 0191 230 4777ÌýÌý
Monday to Friday, 10:30am to 4:30pmÌýÌý
Find out about call charges

The Refugee and Migrant Centre

offers general advice and can support complex applications.

[email protected]ÌýÌý
Telephone: 0800 066 3444ÌýÌý
Monday to Friday, 9am to 5pmÌýÌý
Find out about call charges