Using British Sign Language to contact Companies House
Our video relay service allows Deaf BSL users to call Companies House through a team of SignVideo interpreters.
How to use SignVideo
You can call Companies House during our standard hours, Monday to Friday, 8:30am to 6pm. You can use the video relay service through the web or download the SignVideo app to your device.
SignVideo web
.
A SignVideo interpreter will appear on your screen to interpret your conversation.
The video relay service uses a free plugin. You may need to change the security settings on your device to install this.
SignVideo app
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When you open the app, you鈥檒l see the SignDirectory.
Scroll down the SignDirectory and look for the service you want to call. Click on the button for that service and a SignVideo interpreter will appear on your screen to interpret your conversation.
What you鈥檒l need
To use SignVideo, you鈥檒l need:
- your device
- a webcam
- good internet connection
Device
You can use:
- Windows PC app
- Apple Mac app
- iOS app
- Android app
- SignVideo web service
Webcam
Your webcam can be either plugged in or built in.
Good internet connection
For the best experience with SignVideo, we recommend a minimum 2mbps upload and download internet speed. Your internet connection can be:
- 3G,4G,5G mobile network
- plugged in broadband or ethernet
- WiFi
Help and support
You can:
- visit the
- email SignVideo technical support - [email protected]