Rural Payments service: give or update permissions
You can give other people permission to act for your business, like an agent.
Applies to England
If you use the Rural Payments service for rural payments with the Rural Payments Agency (RPA), you can give someone else permission to access your business.
This could be:
- a family member
- somebody who works in your business, such as an employee
- an agent
The person must already have an account. If they do not, they will need to register with the Rural Payments service.
What the different permissions are
Permissions are split into different types. Permission types include:
- business details
- land details
- entitlements
- Basic Payment Scheme (BPS)
- scheme specific applications, including the Sustainable Farming Incentive (SFI) and capital grants
- scheme specific agreements, including SFI, Countryside Stewardship (CS) and capital grants
There are different permission levels depending on what you want the person to be able to see or do in the Rural Payments service. Permission levels vary depending on the permission type. They include:
- view
- amend
- submit 鈥� for scheme specific applications only
- make legal changes 鈥� for business details only
- full permissions
- no access
You can choose different permission levels for each permission type.
Who can give or update permissions
To give or update someone else鈥檚 permissions, you must have the permission level 鈥榝ull permissions鈥� in the permissions type 鈥榖usiness details鈥�.
If you do not have this permissions level and you think you should, contact RPA.
Give a new person permission
If a person is already registered in the Rural Payments service, you can add them to your business.
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Sign in to the Rural Payments service.
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From the 鈥榊our businesses and messages鈥� page, select 鈥榁iew business鈥�, for the business you want to update.
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Under the heading, 鈥楪ive people permission to act for this business鈥�, click 鈥楢dd people鈥�.
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Enter the Customer Reference Number and select the person鈥檚 name. You will need to ask the person you want to add for their Customer Reference Number, the unique 10 digit number they use to sign in to the Rural Payments service.
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Find the type of permission you want to update. Click 鈥榁iew or change permission level鈥�.
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Click 鈥楽elect鈥� to choose the new permission level.
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When you have finished, click 鈥楽ave and return鈥�.
Update permissions
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Sign in to the Rural Payments service.
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From the 鈥榊our businesses and messages鈥� page, select 鈥榁iew business鈥�, for the business you want to update.
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Under the heading, 鈥楪ive people permission to act for this business鈥�, select the name of the person you want to update.
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Find the type of permission you want to update. Click 鈥榁iew or change permission level鈥�.
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Click 鈥楽elect鈥� to choose the new permission level.
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When you have finished, click 鈥楽ave and return鈥�.
Contact RPA
You can raise a query on the Rural Payments service 鈥� sign in to the Rural Payments service and select 鈥楥reate or view a query鈥�.
Email: [email protected]
Telephone: 03000 200 301
Monday to Friday, 8:30am to 5pm, except bank holidays
Find out about call charges