Guidance

HM Land Registry portal: update group

How Business e-services customers (business unit administrator role) can update a group address, add or update group email address, through the portal.

Applies to England and Wales

Search groups

.

Select 鈥楢dministrative services鈥�, then 鈥楳anage groups鈥�.

There are 2 ways to find a group:

  1. Select 鈥楪roup name鈥�, and then 鈥楽earch鈥�.
  2. Select 鈥楽how all groups鈥� to see all groups associated with your business unit.
find group

Select a group

  1. Select the group that you want to manage.
  2. Select the action you want to perform from the drop down menu: view, update, delete.
  3. Select 鈥楴ext鈥�.
select

Update details: change address

Use the links on the right hand side, to change the group name, address or contact details, or to delete the group.

If you are changing an address:

  • the address details will be used to contact the user about their portal account
  • it is not linked to the despatch address for applications issued by post
  • it will not affect the delivery address of applications needing postal delivery to users within this group
  1. Select 鈥楥hange address鈥�.
change address
  1. If the address you want to choose is not available, select 鈥極ther鈥�.
  2. Overwrite any information shown to add new address details.
  3. Once you have either selected an address or given a new one, select 鈥楴ext鈥�.
change address 2

Confirmation of address change

  1. A message confirms the update.
  2. Any authorised users in the group who didn鈥檛 share the old group address are listed. If you need to update these, use 鈥楳anage users鈥� and update these individually.
  3. Select 鈥榁iew group鈥� to check the updated group details.
confirmation

Update details: add or update group email address

Select 鈥楪roup name鈥� as instructed above.

Select 鈥楿pdate group鈥�.

7

Select 鈥楥hange contact details鈥� to update the correspondence email address.

8

Select 鈥楧ocument Registration Service Correspondence email address鈥� and supply an address for HM Land Registry correspondence and requisitions. Select 鈥楽ave鈥�.

9

Confirmation of group details

A message confirms the update. Select 鈥榁iew group鈥� to see the display of the correspondence email address.

Logout

When you have completed your tasks, select 鈥楲ogout鈥� at the top of the screen to exit the system securely.

Updates to this page

Published 19 October 2015
Last updated 31 March 2017 show all updates
  1. Added guidance on how to add or update group email address.

  2. First published.

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