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Start a search of the index map

.

1. Select 鈥業nformation Services鈥�.
2. Select 鈥楽earch of the Index Map鈥�.
3. Enter the property information: a postcode or a local authority.
4. Select the 鈥楢ttachments鈥� checkbox if you are sending a plan with your application. You must send a plan where it might be difficult to identify the property from a verbal description, for example 鈥榣and on the south side of high street鈥� would not be a precise enough description, so a plan would be required. If a suitable plan isn鈥檛 attached with your application, we may have to reject your application.

5. Enter 鈥榊our reference鈥� in the 鈥楥ustomer information鈥� section. The reference will be included in your search result. The contact telephone number is pre-populated with the number recorded in your user account. It can be overwritten if you want to change it.

6. Select 鈥楴ext鈥� to continue.

Note: Select 鈥楳apsearch鈥� on the right hand side of the screen to get title number immediately. MapSearch is a free service.

Attach a plan

1. The plan attached to your application must meet the same criteria as a paper plan, as described.
2. Select 鈥楥hoose File鈥� to browse to where your plan is stored. The file must not exceed 20MB in size and be in GIF, JPEG, PDF or TIFF format.
3. Enter the colour or edging reference from the plan that identifies the land to be searched, for example 鈥榚dged red鈥�
4. Select 鈥楢dd鈥� to attach the plan.

Attachment confirmation and how to remove an attachment

1. A message confirms that the file has been successfully attached and displays the file name and size.
2. The file can be viewed by selecting the file name. It can be removed by selecting 鈥楻emove鈥�. If you remove a file and add another, check that the description of the plan is still correct, for example check that the land on the new plan is edged red as previously stated. If not, select 鈥楶revious鈥� to go back and change the description.
3. Select 鈥楴ext鈥� to continue.

Property description

1. To narrow the search parameters, enter as many known details of the property as you can. The 鈥楢dditional information鈥� field can be used to include further details, for example floor levels.
2. Select 鈥楴ext鈥� to continue.

Fee

1. A summary of your application is shown, including the fee payable. If you want to amend any of the details, select 鈥楶revious鈥� to go back and change them. The fee(s) will not be debited from your account when you select submit, but on our completion of the application.
2. When your application details are correct, select 鈥楽ubmit鈥�. The application result will not be available for immediate electronic delivery as it requires manual processing.

Confirmation

1. A message confirms that your application has been accepted and shows:
   • the reference number it has been given
   • the name of the office that will deal with it
2. To start a new application or select another service, select 鈥楴ew Search鈥� on the right hand side of the screen.

Search results

The result of your search will be:

• sent electronically where possible
• sent by post if the result cannot be sent electronically

See the 鈥楶DF Downloads鈥� area to view the result of the search or for the date of despatch by post.

Logout

When you have completed your tasks, exit the system securely by selecting 鈥楲ogout鈥� at the top of the screen.