Guidance

HM Land Registry portal: reply to requisition

How Business e-services customers can reply to requisitions using the portal.

Applies to England and Wales

Please note, this function is not currently available for Business Gateway applications.

If you submitted your application using the HM Land Registry portal or submitted your application by post, you are able to reply to requisition using your portal account.

Add documents and/or notes to existing application

If after you have lodged an application, you realise that you forgot to submit a document or some relevant information, you can add it using the 鈥�Reply to a Requisition鈥� function, even after you submitted it. You do not need to have received a requisition from us to use 鈥楻eply to Requisition鈥�.

Reply to requisition

Check any documents we have requested have been scanned.

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  1. Select 鈥楻eply to Requisition鈥�.

  2. Identify application: enter the HM Land Registry reference or title number for the original application and select 鈥楽earch鈥�. Select the appropriate application
  3. Attachments: document: select 鈥楥hoose file鈥� to find the document you are attaching.
    You must choose the correct certification statement for each document attached, or your application may be delayed.
    Select 鈥楢ttach鈥�.
    Notes: add any explanatory notes in support of (or in place of) any attachments, or simply to provide a text response to a requisition.

Repeat as necessary and once all the required documents have been attached, press submit.

Request more time to reply

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  1. Select 鈥楻eply to Requisition鈥�.
  2. Identify application: enter the HM Land Registry reference or title number for the original application and select 鈥楽earch鈥�. Select an application from the list.
  3. Attachments: Document type: select 鈥楥orrespondence鈥� and then 鈥楥hoose file鈥�. Find and select the document you want to submit to support your extension request. Select 鈥楢ttach鈥�.
  4. Select 鈥楽ubmit鈥� from the top of the page.

The attached document must provide:

  • the reason for the request
  • a summary of dates between which you have actively pursued the outstanding matters
  • evidence if the delay is with a third party or beyond your control

You must choose the correct certification statement for each attached document, or your application may be delayed.

You can add a note to support an attachment, or to provide a text response to a request for information. You cannot request an extension using the notes text box.

You can repeat this process if you need to attach more than 1 document to support your request.

Logout

When you have completed your tasks, select 鈥楲ogout鈥� at the top of the screen to exit the system securely.

Further information

Updates to this page

Published 7 November 2016
Last updated 28 May 2021 show all updates
  1. Added how to ask for more time to reply to a request for information (requisition).

  2. First published.

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