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Access PDF downloads

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There are 2 ways to get to the 鈥楶DF downloads鈥� area:

1. Select the link on 鈥楳y Portal Home鈥� page.
2. Use the 鈥楪eneral Facilities鈥� link in the left hand menu.

Select a download category

Choose a category:

1. 鈥楳y downloads鈥� shows applications that you submitted electronically to HM Land Registry.
2. 鈥楤usiness Unit downloads鈥� shows all applications lodged by your firm/organisation (electronically or by post) that can be returned through portal.
3. 鈥楶ostal application downloads鈥� shows applications that were lodged by post that can be returned through portal.
4. 鈥楢nother user鈥檚 downloads鈥� allows you to view applications by user name.

Filter your search

1. Once a download category has been selected, you can view: * 鈥榓ll downloads鈥� available * 鈥榥ew downloads鈥� * 鈥榩reviously viewed downloads鈥�

2. You can search: * by 鈥榯itle number鈥� * by 鈥榗ustomer reference鈥�

A search by 鈥榗ustomer reference鈥� will show all downloads which contain the text entered in the search field, eg a search against 鈥楲AN鈥� will show downloads with references such as 鈥楲AN/123鈥�, 鈥榓bc/alan鈥� and 鈥楥onv/LandReg鈥�. A search against a user鈥檚 initials will show all their PDF downloads, if they used them in their references.

Search results

1. The first column shows if an item has already been viewed.
2. Select 鈥楽how files鈥� to see a list of PDFs associated with the title number. (Select 鈥楬ide files鈥� to hide the results.)
3. To start another search, select 鈥楴ew search鈥� in the top right hand corner.

Search another user鈥檚 downloads

You can view downloads for other registered portal users within your business unit. Search results are shown in the same layout as the 鈥楳y downloads鈥� search.

Search your business unit鈥檚 downloads

1. View all the applications for your business unit that were lodged by post or electronically.
2. Results for other download areas can be filtered by the view options.

Get PDFs from suspended or deleted user accounts

If a user account has been suspended or deleted, you cannot access their PDFs in the 鈥楢nother user鈥檚 downloads鈥� area. To access their files, visit the 鈥楤usiness Unit鈥� download area and search by title number or your customer reference.

You can access PDFs free of charge for 90 days (inclusive) from the day the registration was completed (for applications completed on or after 16 March 2020).

Contact

For further information contact [email protected].

Logout

When you have completed your tasks, select 鈥楲ogout鈥� at the top of the screen to exit the system securely.