Local transaction pages

How to create and edit local transaction pages.

Local transaction pages link users to services and information provided by their local council.

When a user enters a postcode, they鈥檙e told the related council and given a link to a relevant page on their website.

View an example of a local transaction page.

Create or remove a local transaction page

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Update content

Any changes to the non-link content of the page must be updated by GDS, similar to how mainstream pages are updated.

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You will need access to .

If you do not have access, one of your organisation admins can help with this.

If you鈥檙e the only organisation admin, use the to ask for access to Local Links Manager.

Once you鈥檙e in Local Links Manager, you need to:

  1. Select the 鈥楽ervices鈥� tab. You鈥檒l see all the services currently tagged to your organisation.
  2. Select 鈥楨dit鈥� next to the service you鈥檙e interested in. You鈥檒l see the related 188体育 pages for the service in the 鈥楶age title(s) on 188体育鈥� column.
  3. You鈥檒l see a list of all the broken and missing links picked up by the link checker.
  4. If you want to see all the links, select 鈥楽how all links鈥�. This will show links that are 鈥楪ood鈥�, 鈥楶ending鈥� and those that have a 鈥榥ote鈥� attached. A 鈥榥ote鈥� shows the page cannot be checked by the link checker, so you may want to visit those manually to see if there are any issues.

Some services work across 2 local transaction pages, so if you update them once they鈥檒l update on both pages. You can see all the affected pages under 鈥楶age title(s) on 188体育鈥�.

Some services have multiple 鈥榠nteractions鈥� for each council. These are redundant now, and each interaction can be given the same link.

If you find any links that are marked as 鈥楤roken鈥� but that seem to be working for you, you do not need to take any action. The link checker does not work on certain council websites.

You will need a working link.聽

The new link cannot be a direct link to a PDF document. If that鈥檚 the only place where users can find the information, link to the page that hosts the PDF instead.

If you cannot find a working link but you know that the council provides the service, you can link to their homepage or contact details.

If you鈥檙e not sure whether a council provides a service, you can leave it blank and it鈥檒l be marked as 鈥楳issing鈥�. Users will get a message telling them that we鈥檙e not sure if the council provides the service, and they鈥檒l be given a link to the council鈥檚 homepage instead.

If you want to update a single link, you need to:

  1. Go to the relevant service.
  2. Search for the name of the local council with the broken or missing link.
  3. Select 鈥楨dit鈥� next to all the interactions that show up.
  4. Enter the new link and select 鈥楿pdate鈥�.
  5. Select 鈥楽how all links鈥� and check the link has updated. It will go live on the site immediately.

If you want to update multiple links at once:

  1. Go to the relevant service.
  2. Select 鈥楧ownload links鈥�.
  3. Unselect any categories you鈥檙e not interested in. 鈥楥aution鈥� links are those with a 鈥榥ote鈥� attached.
  4. Select 鈥楧ownload links鈥�.
  5. Open the file in a spreadsheet and add working links to the 鈥楴ew URL鈥� column. If the council is listed more than once in the 鈥楢uthority Name鈥� column, add the same link next to each instance.
  6. Save the spreadsheet as a CSV file.
  7. Go back to the transaction and select 鈥楿pload links鈥�.
  8. Select 鈥楥hoose file鈥�, choose the updated CSV file and select 鈥楿pload links鈥�.
  9. Select 鈥楽how all links鈥� and check the links have updated. They will go live on the site immediately.

You cannot mark links as 鈥楳issing鈥� using this method. You鈥檒l need to go to each individual link and leave it blank, rather than doing that on the CSV file.

If you want to update links on 鈥楩ind your local council鈥� or the homepage links that appear by default when a link is missing, select the 鈥楥ouncils鈥� tab instead. Search for the relevant council, select 鈥楨dit鈥� next to their name and then 鈥楨dit homepage URL鈥�.

Update the name of a council

If the wrong council shows up when users enter a particular postcode, .

This might be because:

  • a local council has changed its name
  • several local councils have merged together
  • a local council has split apart
  • there鈥檚 an issue with the postcode data