Guidance

Guidance on claim procedures against NDA estate entities

Use information to access the online Claims Portal, find relevant references and contact details.

The 65th Update to the Civil Procedure Rules came into effect from 31 July 2013. It extends the Low Value Personal Injury Scheme to include most personal injury claims with a value of 拢1,000 to 拢25,000. This means that (where applicable) Employers鈥� Liability, Public Liability and Road Traffic Act Claims occurring after 31 July 2013 will be dealt with via the online Claims Portal.

Should you wish to make a claim against any of the following entities:

  • Nuclear Decommissioning Authority
  • NDA Properties Ltd
  • NDA Archive Ltd
  • International Nuclear Services Limited
  • Pacific Nuclear Transport Limited
  • Direct Rail Services Limited
  • Energus Limited
  • Sellafield Limited
  • Magnox Limited
  • LLW Repository Limited
  • Nuclear Restoration Services
  • Nuclear Transport Solutions
  • Nuclear Waste Services

Please use the appropriate Portal ID 鈥� see table below

Type of claim Insurer Portal ID Contact
Public Liability Claims for accidents occurring between 1 April 2013 and 31 March 2025 Rutherford C00532 [email protected]
Employers鈥� Liability Claims for accidents occurring between 1 April 2013 and 31 March 2016 Zurich C00108 [email protected]
Employers鈥� Liability Claims for accidents occurring between 1 April 2016 and 31 March 2020 QBE C00119 [email protected]
Employers鈥� Liability Claims for accidents occurring between 1 April 2020 and 31 March 2025 AVIVA C00074 [email protected]
Road Traffic Accidents resulting in personal injury claims prior to 1 April 2016 Liberty Syndicate Management Ltd C00456 (Under Liberty Syndicate Management) Emergency Assistance - Gallagher Bassett International Ltd Helpline 0845 505 1600 Gallagher Bassett, North Felaw Maltings, 48 Felaw Street, Ipswich,IP2 8PN
Road Traffic Accidents resulting in personal injury claims occurring between 1 April 2016 and 31 March 2020 QBE C0119 Claims handlers FMG 24hrs: 0844 322 1724 FMG, St Andrews Road, Huddersfield, West Yorkshire HD1 6NA
Road Traffic Accidents resulting in personal injury claims occurring between 1 April 2020 and 31 March 2025 AVIVA C00074 Claims handlers FMG 24hrs: 0844 322 1724 FMG, St Andrews Road, Huddersfield, West Yorkshire HD1 6NA

Alternative contact for all queries: [email protected]

Updates to this page

Published 8 April 2015
Last updated 24 April 2020 show all updates
  1. Updated details

  2. Change to email address: [email protected]

  3. Updated contact details.

  4. First published.

Sign up for emails or print this page