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Who is SLC and who is SAAS?

Student Loans Company (SLC) pays loans to students from across the UK and collects their loan repayments.

Student Awards Agency Scotland (SAAS) assesses student finance applications and pays bursaries for students from Scotland. They do not pay student loans.

Keep up to date with SAAS by following them on , , , and

When will I get my first payment?

We can鈥檛 pay your loan until your course has started and you鈥檝e registered with your university or college. If you鈥檙e not sure when your course starts, you should check with your university or college.

You can check the payment status of your loan by looking at your loan payment letter.

What happens if my course start date has changed?

Your loan payment date will change too. This is because we can鈥檛 pay your loan until your course has started and you鈥檝e registered with your university or college.

If you鈥檙e eligible for a bursary, SAAS can still pay that on your original course start date. This means it鈥檚 likely you鈥檒l get paid your bursary and your loan on different days.

Why does my loan payment letter say 鈥榓waiting NI鈥�?

This means we鈥檙e waiting for your National Insurance (NI) number to be checked with the Department for Work and Pensions (DWP). This can take a few weeks from when SAAS send us your loan entitlement. We can鈥檛 pay your loan until we鈥檝e checked and confirmed your NI number with the DWP.

If you haven鈥檛 given us an NI number yet or you need to change the one you have given us, call us on 0300 100 0609.

How do I change my bank details?

You鈥檒l need to call us on 0300 100 0609. You鈥檒l need to do this even if you鈥檝e already changed your bank details with SAAS because they only pay your bursary.

How do I check the progress of my SAAS application?

SAAS do not pay student loans. SAAS assesses loan applications and pays bursaries for students from Scotland.

You should sign in to your to check if your application has been assessed.

Who to contact?

Question about your student loan payments?

You should contact SLC if your student loan has been processed by SAAS and you have a question about:

• when you鈥檒l receive your payments
• updating your details
• missing payments

Find out about call charges

Question about your SAAS application, bursary or grant payments?

You should contact SAAS if:

• you haven鈥檛 applied for a student loan yet
• you have applied for a student loan, but your application hasn鈥檛 been processed yet
• you have a question about your award notice

For any other questions, you should .

Question about repaying your loan?

You鈥檒l have to start repaying your loan when your income is over a certain amount (the 鈥榯hreshold鈥� amount).

You鈥檒l be charged interest from the day you get your first payment.

Contact SLC Repayments