13 Complaints and Appeals
How to request a review or appeal against a decision we've made or a review into the service we have provided.
If you鈥檙e unhappy with a decision we have taken about your application or agreement, or the service you鈥檝e had from us, you can request a review (reconsideration) in accordance with Regulation 30 of the Agriculture (Financial Assistance) Regulations 2021 within 60 days of the decision or determination.
If you remain unhappy with the outcome of the review you can submit an appeal in accordance with Regulation 31 of the Agriculture (Financial Assistance) Regulations 2021 within 60 days of the decision being notified to you.
You can email us, write to us, or call us. You can find our contact details in Section 14 鈥楥ontact details鈥�.
The full guidance about our Complaints procedure is available on 188体育. This also includes information on how to request a review or submit an appeal.