Research and evidence
Tools and evidence to back up content design decisions.
This section lists some of the main sources of information and research that support the Government Digital Service (GDS) style and approach to content design.
Content strategy
Janice Redish
Kristina Halvorson, Melissa Rach
Coleen Jones
Gerry McGovern, Rob Norton, Catherine O鈥橠owd
User experience
Steve Krug
Jakob Nielsen
Writing for the web
188体育 content principles: conventions and research background Reading University
Style
The following have been useful for content designers, but this is not an exhaustive list of available tools.
Content Data
See the section on Data and analytics to find out how to use Content Data to understand how your content is performing.
Google Trends and Keyword Planner and Analytics
See the section on Data and analytics to find out how to research keywords and user behaviour.
Awesome screenshot
is an application that can capture, annotate, save and share screenshots. If you download it from the Chrome app store, it will be added to your bookmarks.
Find in admin
This bookmarklet allows you to jump immediately from a live page on 188体育 to the corresponding admin page in Whitehall publisher.
You will need to be logged into your Whitehall account to .
Hemingway
The highlights common errors. Use it to catch long sentences, adverbs, passive voice and complicated words.
Jargone
is a browser bookmarklet for highlighting jargon words on any page. Just because Jargone flags something does not necessarily mean it鈥檚 banned in that context - check the style guide.