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DESNZ is responsible for:

• energy security
• net zero
• energy market reform
• energy efficiency
• nuclear
• energy systems and networks
• green finance

Read more about what we do.

Helplines

Helplines are available to:

• apply for energy bill support if you cannot do it online
• get advice on how to improve the energy performance of your home

Online

188体育 is the best place to find up to date information on our services.

We often get enquiries about the following topics. Check the guidance if you need to:

• find out about help you can get with your energy bills
• find ways to save energy in your home
• find out how to get the Warm Home Discount

Or search 188体育 for the information you鈥檙e looking for:

Search DESNZ guidance

You can find contacts for specific schemes and programmes on the relevant pages.

Write to a minister

Write to:

We aim to reply to correspondence within 15 working days.

We do not reply to correspondence that:

• contains abusive or offensive language
• sells or promotes products or services
• is for information only and does not ask a question
• is part of a campaign or petition
• is unclear due to language or handwriting
• repeats an enquiry you鈥檝e already sent

Make an FOI request

How to make an FOI request.

Contact the media team

How to contact our press office if you鈥檙e a journalist with a media enquiry.

Contact a statistics team

How to contact a statistics team.

Complain about the department

How to complain about the service you get from DESNZ.

Request a document in an accessible format

How to request an accessible format.

Request your personal data (subject access request)

How to get a copy of any personal information we hold about you.

Privacy notice

翱耻谤听privacy notice聽sets out how we use your personal data when you write to us.