Change or remove your tax agent's authorisation

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Accepted Answer

You must not give your sign in credentials to your agent or anyone else.

If you鈥檙e an agent, you must not use your client鈥檚 credentials to sign into any account. Find out how to register and get authorised as a tax agent to deal with HMRC.

If you鈥檙e a registered tax agent, you can change or remove your authorisations.

If a tax agent acts on your behalf, you can remove their authorisation if you no longer want them to manage your tax affairs.

You may want to remove a tax agent鈥檚 authorisation if:

you change tax agents
your current tax agent retires or has stopped operating
you don鈥檛 need a tax agent to represent you any more

If you want to change the tax agent you have authorised, you must submit a new authorisation request. Any new authority received will replace any existing authority.

How to remove agent authorisation online

You can remove agent authorisation online using your business tax account or your personal tax account.

To remove an agent鈥檚 authorisation, you must sign in using the Government Gateway user ID that you use for the specific tax.

How you remove a tax agent is different depending on the tax. The method you use depends on whether you originally authorised your agent using:

a link that they sent to you to authorise them 鈥� this is known as the digital handshake
your business tax account
your personal tax account

For taxes that use the digital handshake

The digital handshake is used to authorise agents for:

Making Tax Digital for VAT
Making Tax Digital for Income Tax
Plastic Packaging Tax
Capital Gains Tax on UK Property
managing a trust or estate

To remove agent authorisation for these services:

Sign into your business tax account.
Go to 鈥楳anage account鈥� at the top of the page.
Select 鈥榁iew agent account history or remove a tax agent鈥�.
Select 鈥榃ho can deal with HMRC for you鈥�.
Select 鈥楻emove authorisation鈥�.
Select 鈥榊es鈥� to confirm you wish to remove the agent.
Select 鈥楥ontinue鈥�.
If you want to remove an agent from more than one tax service you can then select 鈥榁iew who can deal with HMRC for you鈥�.

If you are removing an agent for Making Tax Digital for Income Tax or Making Tax Digital for VAT, you need to make sure you have also removed the agent from Self Assessment and VAT.

You can do this by selecting 鈥榗heck or remove active agent authorisation for Self Assessment鈥� on the confirmation screen when you have removed an agent.

For all other taxes

You can also use your business tax account to remove an agent for:

Corporation Tax
Gambling Tax
Machine Games Duty
Notification of Vehicle Arrivals
PAYE for employers and the Construction Industry Scheme
Self Assessment
VAT
VAT EC Sales List and Reverse Charge Sales List
VAT EU Refunds
VAT Mini One Stop Shop

To remove agent authorisation for these services:

Sign into your business tax account.
Go to 鈥楳anage account鈥� at the top of the page.
Under tax agents, select on 鈥楢dd, view or change tax agents鈥�.
Select the tax you want to remove the agent from.
Select 鈥榤anage agents鈥�.
Select 鈥榬emove鈥�.
Then select 鈥榬emove agent鈥�.
If you want to remove an agent from more than one tax service you can then select 鈥楻eturn to list of taxes and schemes鈥�.

If you are removing an agent for Self Assessment or VAT, you need to make sure you have also removed the agent from Making Tax Digital for Income Tax and Making Tax Digital for VAT.

If you are removing an agent for VAT or employer PAYE and want to stop them dealing with HMRC on your behalf in writing or over the phone, you must also:

change or remove their authorisations by post
contact HMRC by phone

You will need to provide your VAT number or your personal scheme reference number for employer PAYE.

Change or remove authorisations by post

If you want to remove your agent鈥檚 authorisation, or change how much they can do on your behalf, you need to write to:

Central Agent Authorisation Team
National Insurance Contributions and Employer Office
HMRC
BX9 1AN
United Kingdom

What to include

You鈥檒l need to tell us as much information as you can to identify yourself and your agent. You must include:

your full name
the name and address of the agent you want to remove
their agent code or reference number if you know it
your company or partnership鈥檚 Unique Taxpayer Reference (UTR)
the tax reference for each service you鈥檙e changing

The tax reference number you need for each service is:

Self Assessment 鈥� your personal UTR
employer PAYE 鈥� your employer scheme reference number
VAT 鈥� your VAT number
Income Tax 鈥� your National Insurance number
Corporation Tax 鈥� your company鈥檚 UTR

You should tell us each tax service you want the agent to be removed from.

If you do not know which tax services the agent has been authorised for, you must provide us with your tax reference numbers and identifiers. We will then remove any tax service you have authorised your agent for that are directly connected to these reference numbers.

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