Accredited official statistics

Public attitudes towards train services

Adults' experiences of, and attitudes towards, rail travel in the United Kingdom

From:
Department for Transport
Published
27 September 2012

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Details

Summary

This publication summarises adults鈥� experiences of, and attitudes towards, rail travel in the United Kingdom using questions asked on the Office for National Statistics Opinions omnibus survey in April 2012. It covers:

  • short distance rail journeys of less than 50 miles and long distance rail journeys of more than 50 miles
  • the accessibility of railway stations
  • the frequency and purpose of rail journeys
  • how users and non-users rate and perceive rail services
  • whether experiences have met expectations
  • which features users most value
  • why non-users and infrequent users do not use services more often and what improvements would encourage them to use trains more often
  • opinions on the number and range of train tickets available and their ratings of a number of ticket features

Background and technical information

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Published 27 September 2012

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