FOI release

Training on the use of force to remove trespassers

Updated 23 September 2021

漏 Crown copyright 2021

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This publication is available at /government/publications/use-of-force-by-door-supervisors-to-remove-trespassers/training-on-the-use-of-force-to-remove-trespassers

1. Request

May I request documents specific to the Security Industry Authority鈥檚 view on the removal of a tresspasser by a regulated door supervisor.

These documents should include or may include:

  • the SIA鈥檚 views of the authority for regulated individuals to remove civil tresspassers
  • authorised procedures for doing so
  • information regarding the validity of the removal of a person from licensed and non-licensed premises
  • any documents on what is the lawful authority for the removal of civil tresspassers by regulated door supervisors from licensed and non-licensed premises

1.1 Reasons for the request

I am trying to ascertain the Security Industry Authority鈥檚 policy and view on the lawful authority to remove such individuals, as taught by training providers. I am aware you may have a framework for this as you would need to inform training providers on what to teach applicants who are budding door supervisors.

I am hoping for the following to be answered: what is the lawful authority for the removal of civil tresspassers by regulated door supervisors from licensed and non-licensed premises?

2. Response

I can confirm that we do hold the information you have requested.

Within our indicative content of both common and door supervisor unit, the removal of civil trespassers is directly referred to:

  • common unit (2.1): 鈥淔orce can be used to eject a trespasser from private premises鈥�
  • door supervisor unit (7.3): 鈥淎nyone refusing to leave the premises when asked becomes a trespasser, and can be lawfully ejected from the premises using only such force as is necessary (Scotland 鈥� using only such force which is 鈥榬easonable鈥�)鈥�

In addition, within the common and door supervisor unit there are criteria in support of the removal of trespassers:

  • common unit (3): 鈥淯nderstand the importance of safe working practices to comply with legal requirements鈥� 鈥� this identifies the responsibilities of a security operative to think about before using any means of force.
  • common unit (5): 鈥淯nderstand emergencies and the importance of emergency procedures鈥� 鈥� this covers the support of the above, including risk factors of harm and how to identify actions in event of personal injury
  • common unit (6): 鈥淯nderstand the importance of communication skills and customer care鈥� - this also supports the above by enabling the operative to communicate sufficiently when required
  • door supervisor Unit (6): 鈥淯nderstand incident recording and crime scene preservation relevant to the role of a door supervisor鈥� (in particular, (6.6) - 鈥淚dentify incidents when a door supervisor should call the police鈥�) - this is in support of when a door supervisor should call for additional support

In addition we also have training that ensures door supervisors are able to safely escort people.

[Reference: FOI 0233]

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