Guidance

UK Visas and Immigration: service and values

Guidance and information about UK Visas and Immigration's values and customer service, as well as what it expects from customers.

From:
UK Visas and Immigration
Published
6 January 2014
Last updated
22 May 2019 鈥� See all updates

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UK Visas and Immigration's service and values

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What we expect from our customers

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Details

This page contains UK Visas and Immigration鈥檚 guidance and information about its values, customer service and how it handles customers鈥� feedback. It also gives information about what UK Visas and Immigration expects from its customers.

See UK Visas and Immigration鈥檚 service standards for information about processing times for straightforward applications submitted after 1 January 2014.

Updates to this page

Published 6 January 2014
Last updated 22 May 2019 show all updates

  1. Updated to refer to Data Protection Act 2018.

  2. First published.

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