The technology-led transformation of competition and consumer agencies: the CMA鈥檚 experience
A discussion paper by the Chief Data and Technology Insight Officer of the CMA, Stefan Hunt.
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This discussion paper discusses technology-led change in competition and consumer agencies driven by the formation of data and technology units and the hiring of 鈥榯echnologists鈥�. It focuses primarily on the experience of the Data, Technology and Analytics (DaTA) unit in the UK鈥檚 Competition and Markets Authority (CMA). The paper:
- explains how the unit has grown to include the disciplines of data science, engineering, technology insight, behavioural science, eDiscovery and digital forensics
- highlights how the unit has brought value to cases, and draws lessons for how similar units can succeed.
- outlines the main issues and design choices when founding a data and technology unit in an agency
- considers how competition and consumer work will be affected, including 2 potential gamechanger impacts of hiring technologists
The discussion paper represents the views of the individual author, and should not be taken to represent the collective view of the CMA.