How to get online access to NCTS
Updated 29 July 2024
When to use
You must use the聽New Computerised Transit System听(NCTS) for all eligible transit declarations as a legal requirement since 1 July 2005.
You can only use paper declarations:
- when NCTS聽is unavailable
- for private travellers with goods more than allowances
Access to聽NCTS
Connect by the聽NCTS听飞别产 service
罢丑别听NCTS听飞别产 channel聽is a basic free service for traders who do not make many declarations. It allows communication with NCTS through HMRC online.
Any authorised employee or representative of a company can use it with:
- a current聽EORI number聽registered with聽HMRC
- a UK postcode linked to your EORI听苍耻尘产别谤
You need a computer with internet access and a suitable web browser.
Connect by Electronic Data Capture Service (EDCS)
You can use EDCS to enter goods for transit. This service has more advanced features for users with their own in-house or commercial software.
You need IT capability to make electronic declarations by Electronic Data Interchange (EDI) to NCTS聽and to exchange messages with the system.
You also need a software solution to construct and translate the Electronic Data Interchange for Commerce and Transport (EDIFACT) messages for聽NCTS.
Community System Providers
Community Systems Providers聽cannot connect to NCTS.
Electronic declarations and arrival messages
If your software has been tested against UK聽NCTS, you can connect to the聽NCTS聽under the normal procedure without further authorisation to:
- make transit declarations
- send arrival notifications
You do not need a badge code or certification of registration to send聽NCTS聽messages to the system as, or on behalf of, principals or recipients and consignees.
If you plan to use聽EDI聽messaging to UK聽NCTS, contact the聽NCTS helpdesk first by email: [email protected]. This is to make sure HMRC have all of the identification data we need and the correct email address for聽EDCS.
Use of the paper Transit Accompanying Document (TAD) is now optional. Digital or electronic presentation of the transit Master Reference Number including linear barcode is acceptable.
If you wish to print the TAD at your premises, you must use a printer that can print barcodes. Otherwise, the printed聽TAD聽and list of items must be collected at the nominated office of departure.
Simplified procedures
You need approval to be an authorised consignor or consignee for community transit and to use the simplified procedure.
Use form C1343 to apply for transit and other simplifications.
For more information about authorised consignors and consignees, read part VI of the .
Software
罢丑别听NCTS聽trader test team can verify email links to UK聽NCTS 产测听EDCS聽trader office software. Software suppliers and individual traders developing their own solutions should email: [email protected] for the test pack.
罢丑别听NCTS聽software developers guide lists companies that have already developed or expressed an interest in developing software for the聽NCTS.
Use a digital certificate
If you have a current digital certificate, you can keep using it to access services until it expires. After then, you鈥檒l need to either to get a new one or switch to using a UK Government Gateway user ID.
Getting started with NCTS听飞别产
Before you can start using聽NCTS,聽you鈥檒l need to follow some steps.
1. Register
To access聽NCTS听飞别产, you need a Government Gateway user ID 鈥� if you do not have a user ID, you can create one the first time you register.
The first individual in an organisation who registers then enrols for an online service becomes the principal user for that organisational group.
Multiple people can enrol to use聽NCTS听飞别产 for a single organisation.
Register as an 鈥榦rganisation鈥� type user account. You can then use the same user ID and password across all government online services.
If you already have a Government Gateway user ID for services as an 鈥榠ndividual鈥� user, for example PAYE, Self Assessment or Council Tax, you will not be able to use that user ID for this service. Sign up for a new user ID representing your organisation or employer.
2. Enrol
After you鈥檝e registered, you can sign in to HMRC聽online services.
To access the聽NCTS听飞别产, you must first enrol for the service. Enrolment is the process of requesting to use a government service. You do this by supplying some information about your organisation.
You can also use the site information services to personalise your homepage and request alerts to keep up to date with changes which may affect your business.
3. Activate
Activation is a process used by Government Gateway to confirm that services are only made available to authorised users.
4. Launch
This is the process used to make sure that your Guarantee Reference Number and access codes are registered with the聽NCTS听丑别濒辫诲别蝉办.
Once you鈥檝e activated the service, you can access聽NCTS听飞别产 by:
- signing in to the HMRC online services
- selecting the聽NCTS听飞别产 service option
- using your user ID and password or digital certificate
Data for multiple branches of your organisation
If you wish to submit data for individual branches, you must register each separately on the Government Gateway.
Security
You can use a user ID from a range of browsers and computers. Keep your user ID and password secret, just as you do with your bank card and PIN.
The first time you sign in to the聽HMRC聽online services, you鈥檒l need to set up shared secrets. You only need to do this once. HMRC聽may use these details to help identify you, if for instance you need advice over the phone.
HMRC will never ask you to disclose a complete shared secret verbally or online.聽We鈥檒l only ask for certain characters from one of your 鈥榮hared secrets鈥�.
Known facts for聽NCTS听飞别产
You鈥檒l be asked to give 2 known facts:
- 驰辞耻谤听EORI听苍耻尘产别谤.
- The UK postcode you gave to聽HMRC聽when applying for your聽EORI number.
If the known facts you鈥檝e supplied are correct, you鈥檒l get an acknowledgement. If they鈥檙e incorrect, you must verify them before proceeding.
If you鈥檝e already been allocated an聽EORI听苍耻尘产别谤 for identification on customs or statistical declarations, you can use that number.
If you want to check the details held 产测听HMRC聽are correct, sign in to your HMRC Business Tax Account to check.
You must confirm any changes to these details in writing.
Solving problems
If you鈥檙e signed out while making a聽NCTS聽declaration, you may lose any unsaved data. Sign in again to check. You鈥檒l need your user ID and password or digital certificate details.
Your sign in allows 15 minutes of inactivity for security. If you do not use the service within this period, your sign in will time out.
If your session times out, sign in again. You may have lost data not saved. You can save at any point and return later.
Unenroll your organisation
You can unenroll your organisation. Go back to the Government Gateway and sign in to access your services list page. Select the unenroll link against the service you no longer wish to use.
This action unenrolls your entire organisation. No one will be able to use the service after you do this. If you want to delete a Government Gateway user ID, sign in and follow the 鈥榤anage users鈥� link to delete your own user ID.
How to delete a user
Your organisation can approve users and assistants. You can delete a user鈥檚 Government Gateway user ID to prevent them from signing in.
To delete an assistant, the peer user who created the user ID needs to sign in to the Government Gateway and follow the 鈥榤anage your assistants鈥� link to delete the user.
To delete a peer, you鈥檒l need a second peer user ID.
If you unenroll as a peer user, this will unenroll your whole organisation and users.
Contact HMRC
For further help or advice, contact the聽NCTS听丑别濒辫诲别蝉办.