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This year鈥檚 annual report also marks the completion of our previous four-year business plan .

Our achievements during 2014-15 included:

• delivering over 640,000 physical records to our users in our reading rooms at Kew
• providing more than 200 million records to online users (through our online services and those of our licensed associates)
• retaining the government鈥檚 Customer Service Excellence standard for the 16th consecutive year
• a featuring The National Archives records
• the launch of Transforming Archives, funded by the Heritage Lottery Fund, a traineeship programme for the next generation of archivists
• the launch of , an interactive educational resource developed in partnership with UK Parliament
• the cross-sector collaborative conference, Discovering Communities, Discovering Collections in October at Birmingham Library, run in partnership with Research Libraries UK, and supported by JISC, Arts Council England, and the University of Birmingham Cadbury Research Library
• partnering with universities across the UK to deliver collaborative doctoral partnerships
• the completion of our largest conservation exercise of an 18th-century map of Prince Edward Island, in preparation for display at a major exhibition in Canada
• the largest response to our survey, which collects information about new records in archives UK-wide
• 26 archive services accredited as part of the scheme
• meeting or exceeding all of the Greening Government Commitment targets
• improving our performance on the civil service staff engagement survey and retaining our status as a high-performing organisation

Further information on the work of The National Archives is available on .