Conduct of Income Tax Business by Telephone (Correcting SEISS Income Information) Directions 2021 (Accessible alternative)
Updated 5 May 2022
漏 Crown copyright 2022
This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected].
Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.
This publication is available at /government/publications/statement-of-practice-1-2010/conduct-of-income-tax-business-by-telephone-correcting-seiss-income-information-directions-2021-accessible-alternative
The Commissioners for Her Majesty鈥檚 Revenue and Customs make the following directions in exercise of the powers conferred by section 43E of the Taxes Management Act 1970.
Title
1 . The title of these directions is the Conduct of Income Tax Business by Telephone (Correcting SEISS Income Information) Directions 2021.
Commencement
2 . These directions have effect from 23 July 2021.
Interpretation
3 . In these directions 鈥渢he 2010 directions鈥� means the directions relating to the conduct of income tax business by telephone made by the Commissioners on 26 March 2010 and published by them as Annex B to their Statement of Practice 1/2010.
Variation of the 2010 directions
4 . These directions vary the 2010 directions as follows.
5 . In paragraph 2 (interpretation) in the definition of 鈥渃aller鈥�, for 鈥淐ontact Centre鈥� substitute 鈥渉elpline鈥�.
6 . In paragraph 5(2) (circumstances in which matters may be notified, etc by telephone), for 鈥淐ontact Centre鈥� substitute 鈥渉elpline鈥�.
7 . In Part 3 of the Schedule, insert at the end:
11A (1) Amendment to a return to correct an entry relating to one or more payments made under SEISS, subject to the following restrictions:
a) that the amendment may only be one that arises in consequence of a correction to the return made by HMRC by which HMRC inserted details of the SEISS payment into a box designated on the return form for that purpose;
b) that the amendment may only be made to a return for the tax year 2020/21 or 2021/22.(2) In this paragraph, 鈥淪EISS鈥� means the self-employed income support scheme (as it has effect from time to time) that is the subject of the direction given by the Treasury on 30 April 2020 under section 76 of the Coronavirus Act 2020.
JUSTIN HOLLIDAY
ANGELA MACDONALD
Two of the Commissioners for Her Majesty鈥檚 Revenue and Customs
23 July 2021