Guidance

Retail banking market investigation: infographics

Infographics illustrating some of the CMA鈥檚 measures to reform the personal and business current account markets, and when these take effect.

From:
Competition and Markets Authority
Published
9 August 2016
Last updated
2 February 2017 鈥� See all updates

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Details

In August 2016, the Competition and Markets Authority (CMA) published its final report following its investigation into the retail banking market.

We found that older and larger banks do not have to work hard enough to win and retain customers, so it鈥檚 difficult for new and smaller banks to grow. Our remedies include changes to help consumers and microbusinesses find a better deal and the quicker adoption of open banking.

The infographics illustrate how open banking works and the timetable for the implementation of remedies to reform the personal and business current account markets.

We鈥檝e also published a short overview of our investigation.

Updates to this page

Published 9 August 2016
Last updated 2 February 2017 show all updates

  1. Infographics on SME banking and personal current accounts published.

  2. First published.

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