Research and analysis
Research into Online Platforms鈥� Operating Models and Management of Online Harms
An analysis of approaches to online safety for those operating platforms where user generated content or user to user interaction is a feature.
Documents
Details
DCMS commissioned ICF to undertake research into the operating models of online platforms and their management of online harms.
To do this, ICF carried out in-depth qualitative interviews with 11 online platforms, and a review of related literature and documents.
The research focused on four areas:
- Platforms鈥� definitions of online harms;
- Their strategies, capabilities and incentives to address harms;
- The effectiveness and efficiency of how they tackle harms; and
- The impact of regulation and other factors in reducing harm.
If you have any questions about the report please contact: [email protected]
Updates to this page
Published 26 June 2019