Research and analysis

Qualitative research on VAT registration

Research into customer perceptions and experiences of the VAT registration.

From:
HM Revenue & Customs
Published
26 September 2024

Documents

Qualitative research on VAT registration findings

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Details

HMRC commissioned Ipsos, an independent research agency, to conduct research to explore customers鈥� understanding and experiences of registering and deregistering from VAT. The research took place in 2022 and involved 39 semi-structured interviews with businesses on registration.

Updates to this page

Published 26 September 2024

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