Transparency data

Group Litigation Order (GLO) and Horizon Convictions Redress Scheme (HCRS) scheme data as of 21 February 2025

Updated 7 March 2025

This publication provides an update on those schemes administered directly by the Department for Business and Trade (DBT). A full update on schemes administered by both the department and Post Office Ltd will be published in early March to reflect data as of 28 February 2025.

As of 21 February 2025, the following redress payments have been made:

  • Group Litigation Order (GLO) Scheme: 拢136 million total value of all payments including interim payments
  • Horizon Convictions Redress Scheme (HCRS): 拢182 million total value of all payments including interim payments

Spend is rounded to the nearest 拢1 million.

1. Claim data by scheme

Scheme Claims received Offers made Offers accepted Claims paid
Group Litigation Order Scheme (GLO): full and final 425
[+17]
407
[+24]
269
[+12]
265
[+13]
Horizon Convictions Redress Scheme (HCRS): initial interim payments 408
[+25]
408
[+25]
408
[+25]
398
[+34]
Horizon Convictions Redress Scheme (HCRS): full and final 273
[+41]
273
[+41]
273
[+41]
257
[+49]

Information correct as of 21 February 2025.

Changes from last month鈥檚 publication (31 January 2025 data) in square brackets.
[-] indicates no change since last month.

1.1 Notes for table

In the above table:

  • 迟丑别听HCRS聽redress payments data reflect the current position at a point in time - it should be noted that these totals can change slightly as time goes on as payments are retrospectively confirmed as received by claimants

2. 聽Group Litigation Order (GLO) scheme

Out of the 555 who were members of the GLO, 63 postmasters had convictions and are therefore eligible to apply for redress once their conviction has been overturned. If their conviction has been overturned by the courts, they are eligible under the Overturned Convictions (OC) Scheme. If their conviction has been overturned by the legislation, they are eligible for the HCRS.听

As of 21 February 2025, the department had received 425 completed claims from eligible GLO postmasters. Full and final redress has been agreed with 269 claimants, of whom 153 accepted the 拢75,000 fixed offer. A further 219 individuals have received partial or interim redress payments, including people who have not yet submitted full claims.

2.1 Full and final claimant stages

There are 492 claimants eligible for financial redress through 迟丑别听GLO听蝉肠丑别尘别. As of 21 February 2025, 425 full and final claims have been received. For full and final claims received, the number reported refers to all claims assessed as complete.

Further claims may have been received recently but not yet assessed to determine whether they are complete. A claim initially assessed as complete may subsequently be found to require further information and therefore be removed from counts of complete claims received while awaiting this information.

Diagram 1: a pie chart showing the breakdown of full and final claims received against those yet to be received for claimants eligible to receive financial redress under the GLO scheme.

View 迟丑别听web accessible version of diagram 1

Of these 425 claims, 265 have been paid and a further 4 have accepted offers and are awaiting payment. Another 138 postmasters have received offers from聽the department and the remaining 18 are awaiting offers.

Diagram 2: a stacked bar showing the current application stages of claims received under the GLO scheme.

View 迟丑别听web accessible version of diagram 2

2.2 Scheme delivery target

The department is committed to a target of making a first offer to 90% of claimants who have submitted a full claim within 40 working days. A full claim is defined as a claim which聽the department considers, with advice from its legal advisors, does not need any further evidence in order to assess every element of the claim.

Should the department consider further evidence is needed in order to make a full assessment, the 40 working day target will not start until such time that the required evidence is received from the claimant or any other source.

Over the lifetime of the scheme to 21 February 2025, 89% of claimants received their first offer within 40 working days of submitting a full claim.

The department鈥檚 target is providing a substantive response within 40 working days to 90% of claimants who submit a complete challenge from 1 December 2024. A challenge will be considered 鈥榗omplete鈥� if the department does not require any more information from the claimant or their advisors in order to provide a substantive response. A substantive response is defined as the claimant receiving a revised offer or a decision to uphold the original offer.

As of 21 February 2025,聽 95% of claimants (18 out of 19) who submitted complete challenges after 1 December 2024 received their substantive response within 40 working days of doing so. Claims are being assessed in the date order in which they were submitted, so no challenge submitted before 1 December 2024 will be left behind.

2.3 拢75,000 fixed payment impact鈥�

Due to changes made in January 2024, all eligible鈥�GLO鈥痗laimants are now offered the option to settle their claims on a full and final basis for a total fixed sum of 拢75,000 inclusive of interest, instead of making a claim for their individual losses.

This means that the claim would not be assessed by the department against the process set out in the鈥�guidance and principles.

Any payments received from the department to date or from the鈥�GLO鈥痵ettlement will be deducted from the 拢75,000 before payment is made.

As of 21 February 2025, 269 offers have been accepted, of which 153 are offers of the 拢75,000 fixed payment. Of those who have accepted the 拢75,000 fixed payment, four-fifths are new claims and a fifth had previously accepted offers.

3. Horizon Convictions Redress Scheme (HCRS)

The Post Office (Horizon System) Offences Act 2024 and the Post Office (Horizon System) Offences (Scotland) Act 2024 quashed Horizon-related convictions on a blanket basis in June 2024, according to a set of criteria in the Acts, covering each UK nation.

On 30 July 2024, the UK government announced the launch of 迟丑别听Horizon Convictions Redress Scheme (HCRS), delivered by the Department for Business and Trade, to provide financial redress to postmasters across the UK who had their convictions quashed by the Acts.

Applicants have begun registering for 迟丑别听HCRS聽and the department is working with the relevant justice authorities to confirm individual applicants鈥� eligibility for the scheme.

Eligible applicants have a choice of 2 routes to redress. They can either accept a fixed and final sum of 拢600,000, or they can choose to submit their application to a detailed assessment process.

All eligible applicants are entitled to an initial interim payment of 拢200,000.

The department is now publishing data on settlements, broken down by initial interim payments and full and final settlements.

3.1 Full and final claimant stages

As of 21 February 2025, 273 full and final claims for financial redress have been received via 迟丑别听HCRS. Of these 273 claims, 257 have received payments and the remaining 16 have accepted offers for redress and are awaiting payment from聽the department.

Diagram 3: a stacked bar showing the current application stages of claims received under the HCRS.

View 迟丑别听web accessible version of diagram 3

4. Post Office data

These data are part of聽the department鈥檚 Post Office Horizon financial redress data collection.

The department聽publishes聽independent reports, written by Dentons, on 迟丑别听GLO听蝉肠丑别尘别.

The Ministry of Justice publishes聽.

Post Office Ltd also publishes:

5. Web accessible tables

5.1 Group Litigation Order (GLO) Scheme: full and final claims

Application status Number of applications Percentage (%)
Full claims received 425 86
Full claims to be received 67 14
Total 492 100
Application stage Number of applicants Percentage (%)
Claims being assessed 18 4
Offers made and being considered 138 32
Offers accepted and awaiting payment 4 1
Claims paid 265 62
Total 425 100

5.2 Horizon Conviction Redress Scheme (HCRS): full and final claims

Application stage Number of applicants Percentage (%)
Claims being assessed 0 0
Offers made and being considered 0 0
Offers accepted and awaiting payment 16 6
Claims paid 257 94
Total 273 100