Transparency data

Post Office Horizon financial redress data as of 11 January 2024

Updated 9 January 2025

The government is determined that postmasters affected by the Horizon IT scandal receive the financial redress聽that they deserve. As of 11 January 2024, over 拢153 million has been paid to approximately 2,700 claimants across 3 schemes:

  • Horizon Shortfall Scheme (HSS): 拢93 million

  • Group Litigation Order (GLO) Scheme: 拢27 million total value of all payments including interim payments

  • Overturned Convictions (OC): 95 convictions have been overturned: 拢33 million total value of all payments including further interim payments

1. Claim data by scheme

Scheme Claims received Offers made Offers accepted Claims paid
Overturned Convictions (OC): initial interim payments 90
[+3]
85
[+2]
85
[*]
84
[+1]
Overturned Convictions (OC): full and final settlements 36
[*]
34
[*]
31
[*]
31
[*]
Group Litigation Order Scheme (GLO): initial interim payment Not
applicable
Not
applicable
Not
applicable
476 - 483
Group Litigation Order Scheme (GLO): full and final 51
[+3]
44
[+18]
29
[*]
28
[*]
Horizon Shortfall Scheme (HSS): eligible claims before deadline 2,417
[-]
2,417
[-]
2,051
[*]
2,040
[+6]
Horizon Shortfall Scheme (HSS): eligible late claims 336
[+45]
233
[+5]
142
[*]
132
[+4]

Information correct as of 11 January 2024.

Changes from 1 December 2023 in square brackets.聽

[-] indicates no change since last month

[*] indicates not reported before, or a new way of reporting so change on previous month is not available.聽聽

We will now be reporting the number of 鈥極ffers Accepted鈥�. This is the first month we have published this data.

2. Notes for table

In the 鈥楥laim data by scheme鈥� table:

  • spend is rounded to nearest 拢1 million
  • data regarding the HSS and OC is sourced from Post Office Ltd which retains full responsibility for the data published on its website

2.1 Overturned Convictions (OC)

Initial interim payments are available to eligible postmasters upon getting their conviction overturned on the grounds that it was reliant on Horizon evidence.

A 鈥榝ull鈥� settlement comprises both pecuniary (financial) and non-pecuniary (personal) losses, but the Post Office has been progressing non-pecuniary settlements first to get money to postmasters as quickly as possible, which means a number of partial settlements have been reached in addition to the full and final settlements published here.

From this month (January 2024), the department is now publishing data on full and final settlements. Claims received are no longer being broken down into pecuniary and non-pecuniary settlements as in previous months.

2.2 Group Litigation Order (GLO) Scheme

Out of the 555 who were members of the Group Litigation Order, 63 postmasters had convictions and are therefore eligible to apply for financial redress once their conviction has been overturned.

The remaining 492 postmasters are currently eligible for the Group Litigation Order Scheme, of whom 484 qualify for interim payments.

Progress continues to be made on distributing shares of the 拢19.5 million interim payments announced in June 2022.

For disclosure reasons, the exact number of claims paid is now withheld.

This month, the number of payments increased by less than 9.

Work continues on the remaining payments in complex categories such as those recently deceased and people who have not taken up the offer of an interim payment.

We have adopted a new method of data collection for claims received and offers made for this month, which we believe is more accurate in reporting only full and final claims and no partial claims. This means that we cannot currently compare to previous months鈥� reported figures of GLO claims received and offers made.

A full claim on the GLO Scheme is defined as a claim which the Department for Business and Trade (DBT) considers, with advice from its legal advisors, does not need any further evidence in order to assess every element of the claim. Should the department consider further evidence is needed in order to make a full assessment, this claim is no longer counted in our data as a full claim until such time that the required evidence is received from the claimant or any other source. This means that the figures reported for number of claims received may need to be revised.

2.3 Horizon Shortfall Scheme (HSS)

The Horizon Shortfall Scheme is open to eligible claimants who suffered a Horizon-related shortfall.

Post Office received 2,417 eligible claims by March 2021.

The closure date for applications was 27 November 2020, but Post Office continued to accept applications for the original deadline group up to March 2021.

In October 2022, the government announced that additional funding would be provided so that eligible late claimants could receive financial redress, and the scheme reopened for applications.

Post Office has received 336 eligible late claims to date.

Interim payments on the鈥�HSS鈥痑re available before and after claimants receive an offer of financial redress.

The 拢93 million paid out on the HSS includes 拢21.7 million in interim payments to original claimants and 拢1.9 million in interim payments to late applications.

3. Post Office data

This data is part of DBT鈥檚 Post Office Horizon financial redress data collection.

Post Office also publish updates on , and the on their website.