Transparency data

Post Office Horizon financial redress data: November 2023

Updated 2 December 2024

The government is determined that postmasters affected by the Horizon IT scandal receive the financial redress聽that they deserve. As of 2 November 2023, 拢132 million has been paid to over 2,700 claimants across 3 schemes:

  • Horizon Shortfall Scheme (HSS): 拢83 million
  • Group Litigation Order (GLO) Scheme: 拢27 million total value of all payments including interim payments
  • Overturned Convictions (OC): 93 convictions have been overturned: 拢22 million total value of all payments including further interim payments

1. Claim data by scheme

Scheme Claims received Offer made Claims paid
OC initial interim payments 86 83 82
OC pecuniary 22 10 5
OC non-pecuniary 76 76 60
GLO initial interim payment Not
applicable
Not
applicable
474
GLO full and final 36 10 Withheld
HSS eligible claims before deadline 2,417 2,415 2,029
HSS eligible late claims 282 206 117

Information correct as of 2 November 2023.

2. Notes for table

In the above table:

  • spend is rounded to nearest 拢1 million
  • some data are withheld by Department for Business and Trade (DBT) for claimant privacy purposes
  • data regarding the HSS and OC are sourced from Post Office Ltd which retains full responsibility for the data published on its website

2.1 Overturned Convictions (OC)

Initial interim payments are available to eligible postmasters upon getting their conviction overturned on the grounds that it was reliant on Horizon evidence.

Non-pecuniary damages are personal damages, such as mental distress and loss of liberty. Pecuniary damages are financial damages, such as loss of earnings. A 鈥榝ull鈥� settlement comprises both elements of claim. The Post Office has been progressing non-pecuniary settlements first to get money to postmasters as quickly as possible.

For the purposes of this data publication, the numbers of claims received, offers made and claims settled do not necessarily correspond to the number of individuals who have received monies. A person may have received an interim payment, a non-pecuniary settlement and a pecuniary settlement, each of which would be counted as 鈥榦ne鈥� claim, offer and settlement.

2.2 Group Litigation Order Scheme (GLO)

There are 492 postmasters currently eligible for the GLO scheme, of whom 484 qualify for interim payments.

The remaining 63 postmasters who were members of the GLO had convictions and are therefore eligible to apply for redress once their conviction has been overturned.

474 of the 484 have received their share of the 拢19.5 million interim payment announced June 2022.

Work continues on the remaining payments in complex categories such as those recently deceased and people who have not taken up the offer of an interim payment.

2.3 Horizon Shortfall Scheme (HSS)

The Horizon Shortfall Scheme is open to eligible claimants who suffered a Horizon-related shortfall.

Post Office received 2,417 eligible claims by March 2021.

The closure date for applications was 27 November 2020, but Post Office continued to accept applications for the original deadline group up to March 2021.

In October 2022, the government announced that additional funding would be provided so that eligible late claimants could receive financial redress, and the scheme reopened for applications.

Post Office has received 282 eligible late claims to date.

Interim payments on the HSS are available before and after claimants receive an offer of financial redress.

The 拢83 million paid out on the HSS includes 拢15.2 million in interim payments to original claimants and 拢0.7 million in interim payments to late applications.

3. Post Office data

This data is part of DBT鈥檚 Post Office Horizon financial redress data collection.

Post Office also publish updates on , and the on their website.