Guidance

Make an additional or placement application

Updated 6 February 2025

1. Before you start

Before you can use family public law services using MyHMCTS, you and your organisation must have completed these steps:

1. Set up an HMCTS Payment by Account, so that you can pay any relevant fees.

2. Register your organisation with MyHMCTS.

3. Set up your MyHMCTS user account.

Please read the MyHMCTS registration guidance for further information and instructions. If your organisation already has an account, contact your administrator to get your account set up.

Once you have a MyHMCTS account, using your email address and password.

Visit MyHMCTS: how to complete case administration tasks for guidance on case administration tasks, such as:

  • sharing a case
  • assigning a case
  • filing a notice of change or acting

2. Make an additional application

You can make an application for additional orders or provisions to be made in the case.

1. Select 鈥楿pload additional application鈥� from the next step dropdown. Then select 鈥楪o鈥�.

2. Select the type of application. If you are making a C2 application to add or remove someone on a case, state whether it is by consent or with notice. Then select the relevant applicant from the dropdown menu and 鈥楥ontinue鈥�.

If you have selected a C2 application or both options, go to the next step. If you have selected 鈥極ther specific order鈥�, skip the next step.

3. If you are making a C2 application, select 鈥楥hoose file鈥� and upload the application. Select any of the relevant check boxes below the question 鈥楢re you using the C2 to apply for any of the below?鈥� If you check 鈥楶arental responsibility鈥�, select who is seeking responsibility. Select how soon you want the judge to consider the application. Then select 鈥楥ontinue鈥�.

Make sure the C2 application and other documents are for the correct case and do not contain confidential addresses. You must remove or redact confidential addresses before uploading them as all parties are able to view C2 applications once submitted.

4. Select the type of other application you are making and upload the document. Select how soon you want the judge to consider the application. If you are making a C1 with supplement application, select the supplement name and upload the document. You can also add supporting documents if needed. Select 鈥楥ontinue鈥�.

If you are making a C2 application, you must upload a draft order. If your local court directs you to upload the consent order as the application, you must upload the draft order here so the judge can approve the order.

5.Select 鈥楢dd new鈥� to upload any orders and supporting documents. Then select 鈥楥ontinue鈥�.

The order is not approved until it appears in the 鈥極rders鈥� tab as approved by the judge. You should upload an application with the order, unless your local court directs you not to.

If you are applying for an adjournment only, and the application was 14 days or more before the scheduled hearing date, you will not be asked to pay. Your next screen will be to check answers 鈥� skip the next step.

6. On the payment screen, select 鈥榊es鈥� if you have a PBA account and complete the account details. Then select 鈥楥ontinue鈥�. Only select 鈥楴o鈥�, if you do not have a PBA account 鈥� the court will contact you for payment

Make sure to complete the customer reference 鈥� this will help your finance team reconcile the account when they receive the invoice.

7. Check your answers are correct. If you need to amend any of the details, select 鈥楥hange鈥� next to the appropriate detail. When all the answers are correct, select 鈥楽ave and continue鈥�.

You will find the application in the 鈥極ther applications鈥� tab.

The service will notify the court and tribunal service centre (CTSC), who will refer the application to the allocated judge.

3. Make a placement application

You must make a separate placement application for each child if there is more than one. However, you only need to pay the fee once if you make multiple placement applications on the same day. If you make a separate application on a different day, you will have to pay another fee.

If you are adding documents with confidential details, you must either redact these details before uploading the document or upload it in the 鈥楥onfidential document鈥� section. It is your responsibility, as the local authority, to do this so that the documents are handled correctly and to avoid any risk of a data breach.

1. Select 鈥楶lacement 鈥� from the next step dropdown. Then select 鈥楪o鈥�.

2. Select 鈥楥hoose file鈥� and find the placement application to upload. In the supporting documents section, make sure 鈥楤irth/Adoption Certificate鈥� is selected as the document type and upload a scanned copy of the birth certificate.

You do not need to file the original birth certificate.

3. If the child鈥檚 address is not to be disclosed, do not include this in the application 鈥� attach the details with the child鈥檚 address as a separate document in the confidential section.

4. In the 鈥楽upporting document 2鈥� section. Make sure 鈥楽tatement of facts鈥� is selected as the document type and upload the statement of facts file. Then in the confidential document section, select 鈥楢nnex B鈥� as the document type and upload the annex B file.

5. If you have extra documents to add, upload them to the supporting document section if not confidential. Upload them to the confidential document section if confidential 鈥� such as the document with the child鈥檚 confidential address.

Confidential documents can only be seen by yourselves, the judge or legal adviser, Cafcass and the family public law administration.

6. When you have added all the documents, select 鈥楥ontinue鈥�.

7. Select which respondents to send the notice of application to. If you are not sending it to all respondents on the case, specify who should be notified. Then select 鈥楥ontinue鈥�.

8. Add your PBA details and select 鈥楥ontinue鈥�.

9. Check your answers and make any changes if needed. When all information is correct, select 鈥楽ave and continue鈥�.

10. You will find the application in a new tab called 鈥楶lacement鈥�.

Replace or add a document after you have submitted

You can replace or add any further supporting or confidential documents after you have submitted.

1. Select 鈥楶lacement鈥� from the next step dropdown.

2. On the next screen, you can add, replace or remove a document:

  • to add, select 鈥楢dd new鈥� under 鈥楽upporting document鈥� or 鈥楥onfidential document鈥� . Select the document type then 鈥楥hoose file鈥� browse to upload the document
  • to replace, select 鈥楥hoose file鈥� and browse to upload the replacement document
  • to remove, select 鈥楻emove鈥� against the appropriate document then confirm you want to remove it

Once you have finished, select 鈥機ontinue鈥�.

3. Select which respondents to send the notice of application to. If you are not sending it to all respondents on the case, specify who should be notified. Then select 鈥楥ontinue鈥�.

4. Check your answers and make any amendments if needed by selecting 鈥楥hange鈥�. When all information is correct, select 鈥楽ave and continue鈥�.

5. You will find the updated documents in the 鈥楶lacement鈥� tab.

4. Get help with MyHMCTS

Managing cases and case access in MyHMCTS

For help with technical issues using MyHMCTS to manage a family public law case, email [email protected].

For support or guidance on a case, email the court and tribunal support centre (CTSC) at [email protected] or call 0330 808 4424.

If you need to arrange for special measures at the hearing, you should contact the CTSC as soon as possible.

Find guidance for case administration tasks in MyHMCTS

Accessing your MyHMCTS account

If you are having trouble accessing MyHMCTS, make sure you are using the correct link. To manage a case, you must use .

You should also make sure you:

  • check your internet browser is up to date 鈥� we recommend you use Google Chrome or Microsoft Edge (you cannot use Internet Explorer or Apple Safari)
  • clear your cookies and your cache
  • check your firewall and security settings

We recommend that you bookmark or favourite MyHMCTS in your internet browser. You should only create the bookmark or favourite once you have signed in and are on the homepage. Do not create it from the sign in or verification pages, or while you have a case or organisation open.

If you are still having trouble accessing MyHMCTS, try using a different device to sign in.

If you have an IT support team, they will be able to help with any device, browser and security issues.

If you have an issue with your MyHMCTS account, you should contact an account administrator in your organisation.

If you need additional support with your MyHMCTS account, including with verification codes, email [email protected]. We aim to respond within 5 working days.