Corporate report

HMRC People Survey results: 2019

Results from the 2019 Civil Service People Survey for HM Revenue and Customs (HMRC).

From:
HM Revenue & Customs
Published
26 March 2020

Documents

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Details

The 2019 survey is HMRC鈥檚 11th annual Civil Service People Survey.

HMRC鈥檚 employee engagement index has remained at 49%. This places us 14% points away from the 63% Civil Service benchmark.

The response rate for this year was 60%.

Updates to this page

Published 26 March 2020

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