Corporate report

HMRC monthly performance report July 2024

A monthly summary of how HM Revenue and Customs has performed against its targets.

From:
HM Revenue & Customs
Published
19 September 2024

Documents

HMRC monthly performance report: July 2024

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MS Excel Spreadsheet, 118 KB

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Details

This monthly report shows how we are doing against our most important customer service performance objectives such as:

  • how satisfied our customers are with our services
  • how we鈥檙e helping our online customers
  • how many phone calls we answer
  • how quickly we handle their correspondence

A detailed breakdown of our performance data is held in our聽quarterly performance updates. Our聽annual reports and accounts聽set out our past performance.

Updates to this page

Published 19 September 2024

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