HMCTS managed and approved service providers (MASPs) of intermediary services
Updated 21 February 2025
Applies to England, Scotland and Wales
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In Scotland this guidance only applies to HMCTS tribunals.
Managed and approved service providers (MASPs) are larger providers of intermediary services. MASPs run intermediary services nationally on behalf of HMCTS.
This guide provides a summary of MASPs鈥� services. Find the contact details for each MASP on their website, linked from their descriptions. Only legal representatives can contact an MASP.
If you are not legally represented, you can ask for intermediary support from the court or tribunal where the hearing will take place. Find out how to contact the court of tribunal.
Aspire Intermediary Services
provides intermediary services for criminal, family and tribunal cases across England and Wales.
Aspire can:聽
- match vulnerable people with intermediaries who have the skills and expertise to meet their needs
- provide services for adults, children and young people聽
Aspire specialise in working with a range of needs including:
- severe mental illness, learning disability and learning difficulties
- autism, attention deficit hyperactivity disorder (ADHD) and other neurological and developmental conditions
- complex post-traumatic stress disorder (PTSD) and a history of trauma
Communicourt
provides intermediary services for criminal, family and tribunal across England and Wales.
Communicourt intermediaries can:
- assess a person鈥檚 communication needs and advise the court on how proceedings should be adapted to meet those needs
- help legal representatives plan how to ask questions when a defendant gives evidence, in a way that minimises anxiety
- support a vulnerable person to give evidence and to communicate well with their legal representatives
Communicourt has an online booking system, so you do not need to complete the assessment and attendance booking forms.
The Intermediary Cooperative
is a national cooperative of intermediary services for criminal, family and tribunal cases.
TIC will:
- ensure matched intermediaries have the specialist skills for each vulnerable person
- aim for consistency of intermediary throughout the case
- select the closest intermediaries to minimise travel and reduce carbon footprint
TIC has an online booking system, so you do not need to complete the assessment and attendance booking forms.
Triangle
provides intermediaries service for children and young people up to the age of 30 in criminal and family proceedings.
Triangle specialises in working with children and young people with:
- learning disabilities
- autism
- brain injury
- ADHD
- physical disabilities
- experiences of trauma