Freedom of Information request (FOI 22/926)
Published 17 January 2024
FOI 22/926
22nd September 2022
Dear
Thank you for your email.
Please find response answers to the questions your raise below.
1.聽聽聽聽聽 Telephony and UC/ Collaboration
a.聽聽聽聽聽 Please confirm the manufacturer of your telephony system(s) that are currently in place - Avaya
b.聽聽聽聽聽 When is your contract renewal date? - Jan 2023
c.聽聽聽聽聽 Who maintains your telephony system(s)? - Vodafone
d.聽聽聽聽聽 Do you use Unified Communications or Collaboration tools , if so which ones? - No
2.聽聽聽聽聽 Microsoft
a)聽聽聽聽聽 What Microsoft 365 licence do you have across the business e.g. E3, E5 - E5
b)聽聽聽聽聽 Which partner looks after your Microsoft tenant? - Trustmarque for licenses
c)聽聽聽聽聽 Where do you host your applications?聽 Do you have on-premise infrastructure or do you host your applications in public or private cloud? Which? - Hybrid model of both on-prem and public cloud services
3.聽聽聽聽聽 Storage
a.聽聽聽聽聽 Does your organisation use on-premise or cloud storage or both? - Both
b.聽聽聽聽聽 Please confirm the on-premise hardware manufacturer - HPE
c.聽聽聽聽聽 Please confirm your cloud storage provider - Primary Microsoft with minimal footprint under GCP
d.聽聽聽聽聽 What is your annual spend on cloud storage? - ~160,000.00
e.聽聽聽聽聽 How do you back up your data and with who e.g. Backup as a Service - Combination on-prem tape (HPE) and Azure services
If you have a query about the information provided, please reply to this email.
If you disagree with how we have interpreted the Freedom of Information Act 2000 in answering your request, you can ask for an internal review. Please reply to this email, within two months of this reply, specifying that you would like an Internal Review to be carried out.
Please remember to quote the reference number above in any future communications.
If you were to remain dissatisfied with the outcome of the internal review, you would have the right to apply directly to the Information Commissioner for a decision. Please bear in mind that the Information Commissioner will not normally review our handling of your request unless you have first contacted us to conduct an internal review. The Information Commissioner can be contacted at:
Information Commissioner鈥檚 Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Yours sincerely
MHRA Customer Experience Centre