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To apply for a UK visa in the Falkland Islands you need to:

• pay your visa fee
• visit the Governor鈥檚 office to provide your biometrics, documents and passport

Important steps to follow when applying online

You must follow the following steps carefully to apply online for a UK visa in the Falkland Islands:

1. Return to the 鈥楽elect a country to provide your biometrics 鈥榩age on your visa application form and enter the 鈥楿nited States of America鈥� as the country in which you are making your application and wish to provide your biometrics. This is for processing purposes only; you will not need to travel to the United States of America.

2. On the next page, 鈥楥heck available biometric enrolment locations鈥�, confirm that you have checked available biometric enrolment locations and can travel to a location in the 鈥楳y selected country鈥� field. This is for processing purposes only; you will not need to travel to the United States of America.

3. Continue with your application as normal.

4. Do not follow the guidance on the 鈥楧ocuments鈥� page about providing your documents with our commercial partner. You must instead follow the steps in the 鈥楶ost your documents鈥� section below to provide your documents to the Governor鈥檚 Office in Stanley.

5. On the 鈥楥hoose a service鈥� page, select 鈥楽tandard service鈥� (you must not select any other service option). Other service options will not be available to you and will cause a significant delay to your application.

6. Check your answers, and then pay for your application if it is correct. You will not be able to change any of your answers after you have paid.

7. Do not continue to our commercial partner鈥檚 website to provide your documents and biometrics when you land on the 鈥楩urther actions you must complete鈥� page. This will cause a significant delay to your application. You must instead follow the 鈥楶rovide your biometric information鈥� section below to provide your documents and biometrics. You can still download your supporting documents checklist, download your application form and cancel your application and get a refund.

Pay your fee

You must pay for your visa online to complete your application.

If you are applying for a long-term visa (more than 6 months) you will need to to pay the immigration health surcharge (IHS) fee when you are applying and will be given a reference number for the payment.

Your application will not be complete if you have not paid your visa application fee.

Provide your biometric information

Once you have completed your application you should contact the Falkland Islands Customs & Immigration in Stanley to arrange a time for you to attend Government House to provide biometric information. This is to have your photo and fingerprints taken by Falkland Islands Customs & Immigration staff.

You will also need to:

• print out and bring the front page of your application form, which is the declaration page that has your barcode on it
• bring your documents checklist
• bring a valid passport and your supporting documents

The Falkland Islands Customs & Immigration office is located at:

• Email: [email protected]
• Telephone: +500 27340

Opening hours: 8am to 12pm and 1:15pm to 4:30pm (excluding weekends and public holidays).

Post your documents

Once you have visited the Governors House to provide biometric information, you will need to post:

• the front page of your application form which has your barcode on it
• your documents checklist
• your passport and photocopies of your supporting documents

To:

The above address accepts both non-settlement and settlement applications.

Your passport will not be available to you during the visa application process.

Return shipping

You must provide a fully addressed prepaid electronic international shipping label and appropriate packaging from DHL so that we can return your passport to you. Put your return shipping label and envelope inside the package and keep a copy of the waybill for your records (this is the receipt the courier company will give you).

If you do not provide a shipping waybill and envelope with your application we are unable to return your documents to your address in the Falkland Islands. You are advised to buy a waybill that can be tracked and we recommend you purchase insurance.

Contact us

For any enquiry you can contact our international contact service.

Make a complaint

Letters or emails about decisions to refuse a UK visa will not be treated as complaints. If you do not agree with the decision on your visa application, please use the existing appeals channels.

If you have a complaint about how your visa application has been handled, or the conduct of UK Visas and Immigration staff you should follow the complaints procedure.