Policy paper
Draft Public Service Ombudsman Bill
The draft Public Service Ombudsman Bill is published today giving proposals to modernise the complaints service.
This was published under the 2016 to 2019 May Conservative government
Documents
Ref: ISBN 9781474139083, Cm. 9374
PDF, 2.78 MB, 86 pages
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Ref: ISBN 9781474139076, Cm. 9374
PDF, 1.62 MB, 88 pages
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[email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.
Details
This draft legislation sets out in detail our proposals to modernise the Public Service Ombudsman. The measures would establish a new Public Service Ombudsman to ensure that anyone who makes a justified complaint can expect a rapid, effective remedy and that their voice will be heard.
Updates to this page
Published 5 December 2016