Transparency data
Defra customer service lines report 2015
This report shows Defra鈥檚 progress towards implementing HMG鈥檚 December 2013 guidance on customer service lines.
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In December 2013 the government published guidance to help departments make decisions about their telephone prefixes.
This report sets out Defra鈥檚 progress towards implementing key principles in the December 2013 guidance.
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Published 25 March 2015