Guidance
Supplier Management - Commercial Lead
Published 8 July 2024
漏 Crown copyright 2024
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Job Pillar 搁辞濒别听颁辞尘辫辞苍别苍迟 |
CONTRACT AND SUPPLIER MANAGEMENT Supplier Management |
|---|---|
| Commercial Professional Level |
Commercial Lead (Grade 7 equivalent) |
| Role Summary | In this role you will contribute to delivering commercial excellence for your department by leading strategic supplier management and supplier relationship management (SRM) across multiple contracts. You will be expected to engage collaboratively with strategic suppliers to improve delivery or to meet organisational objectives, increase mutual value beyond that contracted, ensure best 鈥榲alue for money鈥�, manage risk and ensure security of supply. You will lead a team, building their confidence to drive performance and manage setbacks. The role will also require you to use your commercial expertise to identify opportunities for improvement and implement these changes at a local level by working with affected parties to identify and overcome challenges. |
| Key Responsibilities | Typically, the key responsibilities in this role will include (but are not limited to): 鈼徧齅anaging supplier relationships and contract teams giving day-to-day oversight of contracts 鈼徧齈roviding practical advice to stakeholders having identified, evaluated, negotiated and apportioned contract risks 鈼徧齋upporting the development of an appropriate SRM strategy 鈼徧鼵ontributing to the development of a SRM framework for the department, which enables effective SRM across the supplier-base 鈼徧齇verseeing supply market analysis in order to recommend the most appropriate market engagement approaches to increase competition and improve 鈥榲alue for money鈥� in contracts 鈼徧鼸ngaging with suppliers in the marketplace to ensure a competitive landscape and to manage the supply change 鈼徧鼸valuating the performance of suppliers against the specification and reporting regularly 鈼徧齅onitoring progress against business objectives and working with suppliers and customers to develop improvements 鈼徧鼳ctively managing strategic relationships to deliver mutual benefit for those involved 鈼徧鼿olding both suppliers and customers accountable to their contractual commitments at a delivery level, resolving disputes effectively and efficiently 鈼徧齍sing analysis, insight and research to feed into the department鈥檚 strategic supplier segmentation activity 鈼徧齍pdating and maintaining processes relating to SRM, promoting performance, risk and data management and ensuring the department drives value through its commercial arrangements 鈼徧齈roviding initiatives and ideas for supplier innovation, continuous improvement, collaboration and cooperation 鈼徧齋haring best practice relating to SRM across the commercial team and wider business 鈼徧齅aintaining quality and concurrency of systems, reporting and management information 鈼徧齈roviding performance and day-to-day management of a team, where applicable 鈼徧齅entoring and providing guidance to junior members of the team 鈼徧齏orking within a secure environment upon sensitive projects as required |
| Essential Criteria |
Supplier Management: 鈼徧鼿as strong understanding of the principles of end-to-end commercial lifecycle management 鈼徧鼿as strong understanding of the SRM processes, supplier innovation and supplier management principles, behaviours, plans and techniques听 Commercial Focus: 鈼徧鼿as strong commercial knowledge, understands the need for trade-offs in an area of responsibility and can apply the commercial principles within the boundaries of contract law 鈼徧鼶emonstrates the ability to lead on securing 鈥榲alue for money鈥� through achieving good return on investment on commercial projects Risk and Assurance Management: 鈼徧鼶emonstrates the ability to analyse risks and understand margins of error in developing recommendations and making effective decisions Commercial Ethics: 鈼徧鼶emonstrates the ability to communicate standards to eliminate corruption, fraud and unethical behaviour in supply chains, taking appropriate actions in the event of any alleged breach of standards Team Focus: 鈼徧鼶emonstrates the ability to manage and build confidence in a team in order to deal with setbacks, to resolve internal issues and can implement change at a local level by working with affected parties to identify and overcome challenges Build Relationships: 鈼徧鼿as strong stakeholder engagement skills and can present technical advice successfully in order to influence internal and external decision making 鈼徧鼶emonstrates the ability to articulate commercial motivations and expected behaviours of stakeholders, suppliers and networks |
| Civil Service Behaviours | Ability to show examples across all of the following behaviours for level 4 of the : Working Together: 鈼徧�Actively build and maintain a network of colleagues and contacts to achieve progress on shared objectives. Challenge assumptions while being willing to compromise if beneficial to progress. Build strong interpersonal relationships and show genuine care for colleagues. Ensure consideration and support for the wellbeing of yourself and individuals throughout the team. Understand the varying needs of the team to ensure they are supported and their experiences are utilised. Create an inclusive working environment where all opinions and challenges are taken into account and bullying, harassment and discrimination are unacceptable. Remain available and approachable to all colleagues and be receptive to new ideas Managing a Quality Service: 鈼徧鼶emonstrate positive customer service by understanding the complexity and diversity of customer needs and expectations. Deliver a high quality, efficient and cost effective service by considering a broad range of methods for delivery. Ensure full consideration of new technologies, accessibility and costings. Make clear, practical and manageable plans for service delivery. Ensure adherence to legal, regulatory and security requirements in service delivery. Proactively manage risks and identify solutions. Establish how the business area compares to industry best practice. Create regular opportunities for colleagues, stakeholders, delivery partners and customers to help improve the quality of service Developing Self and Others: 鈼徧齈rioritise and role-model continuous self-learning and development. Identify areas individuals and teams need to develop in order to achieve future objectives. Support colleagues to take responsibility for their own learning and development. Ensure that development opportunities are available for all individuals regardless of their background or desire to achieve promotion. Ensure individuals take full advantage of learning and development opportunities available to them, including workplace based learning. Encourage discussions within and between teams to learn from each other鈥檚 experiences and change organisational plans and processes accordingly Leadership: 鈼徧齈romote diversity, inclusion and equality of opportunity, respecting difference and external experience. Welcome and respond to views and challenges from others, despite any conflicting pressures to ignore or give in to them. Stand by, promote or defend own and team鈥檚 actions and decisions where needed. Seek out shared interests beyond own area of responsibility, understanding the extent of the impact actions have on the organisation. Inspire and motivate teams to be fully engaged in their work and dedicated to their role |
| Department Context | To enhance the generic commercial role profile, additional information can be added by a department to outline the specific nature of the role. This may include: 鈼徧鼳n additional short paragraph in the role summary 鈼徧鼳dditional key responsibilities based on the department context 鈼徧鼴espoke essential skills/experience required for the role |