Consumer attitudes to product safety
Research into consumer attitudes and behaviours in relation to product safety.
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This research explores consumers鈥� attitudes and behaviours in relation to product safety, their awareness of the product safety system and their assumptions regarding the role of different actors within it.
The research included:
- 2 phases of qualitative research consisting of 36 accompanied shops and a series of 12 deliberative workshops, involving 96 consumers
- a nationally representative survey of 4,256 UK consumers
The results of the survey were used both to validate the findings that emerged from the qualitative research and to undertake a segmentation analysis. All phases of fieldwork were conducted, consecutively, between November 2018 and April 2019.
This report combines the findings from all 3 phases of research and was undertaken by Kantar on behalf of BEIS.