Research and analysis
Confidence using transport during coronavirus (COVID-19)
Research, conducted in 2020, into public transport, aviation and maritime users鈥� confidence in returning to transport during the coronavirus pandemic.
Documents
Details
These 2 qualitative research projects aimed to understand:
- how people feel about returning to public transport, aviation and maritime modes of travel during the coronavirus (COVID-19) pandemic
- what policy and communication measures could reassure users across all travel modes
1. The aviation and maritime transport research took place between 3 and 22 June 2020. This included:
- 4 focus groups with regular flyers
- 2 focus groups with regular ferry users
- 3 in-depth interviews with ferry commuters
This 鈥楥onfidence using aviation and maritime transport in June 2020鈥� research was undertaken by Ipsos MORI on behalf of the Department for Transport (DfT).
2. The research about confidence in using public transport was conducted in 3 different stages with:
- the general travelling public: 4 focus groups between 23 June and 2 July 2020
- people with disabilities: 10 in-depth interviews between 13 and 24 August 2020
- people with anxiety conditions: 10 in-depth interviews between 3 and 20 August 2020
This 鈥楶ublic transport confidence 鈥� summer 2020鈥� report and 鈥榯echnical appendix鈥� were undertaken by Ipsos MORI and TRL on behalf of DfT.
Updates to this page
Published 25 February 2021