Correspondence

Competition and Markets Authority loyalty penalty investigation report: government response

Letter from Secretary of State Greg Clark to Andrea Coscelli, Chief Executive of the Competition and Markets Authority (CMA) on the loyalty penalty.

This was published under the 2016 to 2019 May Conservative government

Documents

Details

In September 2018, Citizens Advice submitted a in the broadband, mobile, insurance, mortgages and cash savings markets.

The CMA responded in December 2018 with recommendations to regulators and government.

This letter is the government鈥檚 response to the CMA鈥檚 report.

Updates to this page

Published 18 June 2019

Sign up for emails or print this page