Civil Service Learning: our pick of the best
Published 2 October 2015
Our best learning across a range of useful topics:
Essential skills
: Develop your communication skills in writing, on the phone and in person (for AA-SEO)
: Handle complaints positively and effectively
: Plan and co-ordinate clear, well-structured documents (1 day)
: Work successfully with ministers
Government priorities
: Get to grips with the principles of managing suppliers (1 day)
: Effectively lead and deliver smaller projects (1 day)
: Practice techniques to overcome bias and be more inclusive (half day)
Internet tools for civil servants: Use internet tools to develop your digital skills and productivity
: Understand the economic impact of your policy area (for grades 6&7) (3 days)
Leadership and management
: Improve your confidence when engaging with colleagues
: Inspire and engage others when leading change (1 day)
: Inspire and engage others when leading change (1 day)
: Address performance issues positively and successfully (for EO to SEO) (1 day)
: Get the most from your brain to perform at your best (for grade 7 to SCS) (1 day)
: Leadership development programme for SEOs (5 days over 4 months)
: Leadership development programme for grades 6&7 (9 days over 9 months)