Guidance
Post Office Check & Send service: caseworker guidance
Tells HM Passport Office staff how to handle passport applications made using the Check & Send service.
Documents
Details
This guidance tells HM Passport Office staff how to handle passport applications made using the Check & Send service provided by our partner the Post Office Ltd.
Updates to this page
Published 7 February 2012
Last updated 1 April 2025
show all updates
-
Updated the guidance to show how Sopra Steria deal with Post Office Check & Send applications and how to identify Post Office Check and Send applications.
-
Updated to the latest version of the guidance.
-
Accessible version added.
-
Updated guidance.
-
First published.