Head of Operations

Clare Kirby

Biography

Clare joined the Adjudicator鈥檚 Office in April 2019 as a member of the Senior Leadership Team. Clare has worked across a number of leadership roles in that time including Head of Investigation, Head of Strategy and Head of Corporate Services. 聽

Prior to joining the Adjudicator鈥檚 Office she worked for the Valuation Office Agency leading their Complaints Investigation Teams for over six years. Having joined the Civil Service in September 2000, her passion for administrative justice began while working for the Parliamentary and Health Service Ombudsman between 2008-2013.

Clare has a Masters Degree in Dispute Resolution and is an accredited Mediator. She has been a member of the Ombudsman Association since 2018 and co-leads the Cross Government Complaint Forum.

Clare鈥檚 previous roles within the Adjudicator鈥檚 Office can be found in the section below.

Head of Operations

The Head of Operations is responsible for overseeing the work of the Adjudicator鈥檚 Office investigation teams.

The Adjudicator鈥檚 Office

Previous roles in government

  • Head of Corporate Services
  • Head of Operations