Pubs Code Adjudicator
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Pub-Owning Businesses' Compliance Reports 2023-24
Transparency data
As part of our ongoing commitment to ensuring transparency and fairness in the tied pub sector, the Pubs Code Adjudicator (PCA) has released an overview of key aspects of the latest annual Compliance Reports submitted by regulated pub-owning businesses (POBs). We have also released an infographic on the total number of pubs code agreements and size of the regulated estate.
Marston鈥檚 agreed to pay 100% of an arbitrator鈥檚 fees and costs in a Pubs Code arbitration after failing to identify the relevant costs provisions in their submissions to the arbitrator.
The 6 regulated pub-owning businesses have worked together with the PCA to agree minimum standards in dealing with tied tenants on short agreements over and above what the Pubs Code requires.
The PCA is concerned to ensure that pubs companies are fully compliant with regulation 46 of the Pubs Code relating to premises insurance, and in particular, a tied tenant鈥檚 right to price match.
This information is from the PCA on upcoming changes to the website.
PCA considers innovative agreement types
News story
The PCA outlines difficulties in applying the Pubs Code legislation to some agreement types and seeks evidence and views.
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What we do
The Pubs Code Adjudicator is responsible for enforcing the statutory Pubs Code. The Pubs Code regulates the relationship between all pub companies owning 500 or more tied pubs in England and Wales and their tied tenants.
PCA works with the Department for Business and Trade.
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Contact PCA
General enquiries
4th Floor
23 Stephenson Street
Birmingham
England
B2 4BJ
United Kingdom
If you have a query about the Pubs Code or an arbitration referral, you may find the answer in our helpful factsheets: /government/collections/pubs-code-factsheets.
Alternatively, complete our enquiry form, or send us an email. If you would prefer to discuss your enquiry, you can request a call back by telephoning the number above.
Please note: the PCA cannot deal with complaints about pubs. This includes concerns about pub staff or service.
Referrals
Pubs Code arbitrations are managed by the Chartered Institute of Arbitrators (CIArb) on behalf of the PCA. Full details, including how to pay the referral fee, can be found on their website:
There is a difference between a general enquiry and a formal referral to the PCA for arbitration. You can only make a referral if you are a tied tenant (or a pub owning business in relation to market rent only disputes), or authorised to act on their behalf.
Make an FOI request
- Read about the Freedom of Information (FOI) Act and how to make a request.
- Check our previous releases to see if we鈥檝e already answered your question.
Corporate information
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