188体育

Using our documents

The Independent Chief Inspector of Borders and Immigration publishes documents in PDF format.

We want as many people as possible to be able to use those documents. For example, when we produce a document we make sure to:

• provide a plain text webpage (鈥楬TML鈥�) option where possible
• tag headings and other parts of the document properly, so screen readers can understand the page structure
• make sure we include alternative text alongside non-decorative images, so people who can鈥檛 see them can understand what they鈥檙e there for
• avoid using tables, except when we鈥檙e presenting data
• use plain English whenever possible

How accessible our documents are

New documents we publish should be fully accessible, however, we know that some of our older documents (published before 23 September 2018) are not accessible. For example, some of them aren鈥檛 tagged up properly - and don鈥檛 contain proper headings. We don鈥檛 currently have plans to make these documents accessible, but if you need to access information in them, you can contact us and ask for an alternative format.

What to do if you can鈥檛 use one of our documents

If you need a document we鈥檝e published in a different format, please contact us:

Email: [email protected]

Telephone: 03000 720128

Post:

As part of providing documents in another way, we will need to send you messages or documents. Tell us how you want us to send messages and documents to you. Tell us if you need them in a different format, for example large print, audio recording or braille.

Reporting accessibility problems with one of our documents

We鈥檙e always looking to improve the accessibility of our documents. If you find any problems that aren鈥檛 listed on this page or you think we鈥檙e not meeting accessibility requirements please contact us:

Email: [email protected]

Telephone: 03000 720128

Post:

Enforcement procedure

In England, Wales and Scotland, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 鈥榓ccessibility regulations鈥�). If you鈥檙e not happy with how we respond to your complaint, contact the .

In Northern Ireland, the Equality Commission for Northern Ireland is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 鈥榓ccessibility regulations鈥�). If you鈥檙e not happy with how we respond to your complaint, contact the .

Technical information about the accessibility of our documents

The Independent Chief Inspector of Borders and Immigration is committed to making their documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The documents the Chief Inspector publishes are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non compliance with the accessibility regulations

Some of our documents are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 2.4.6 of the .

When we publish new documents we鈥檒l make sure our use of diagrams meets accessibility standards.

Content that鈥檚 not within the scope of the accessibility regulations

Many of our older PDFs do not meet accessibility standards - for example, they may not be structured so they鈥檙e accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

Any new PDFs will meet accessibility standards.

How we tested our documents

We conducted a basic accessibility check in November 2019. The test was carried out by the Corporate Services Team within the office of the Independent Chief Inspector of Borders and Immigration.

The web editors for the Independent Chief Inspector of Borders and Immigration, are entirely reliant on the .GOV platform and follow all guidance distributed by . We tested:

• our homepage
• a sample of images
• a sample of PDF documents

What we鈥檙e doing to improve accessibility

We鈥檙e improving accessibility by carrying out accessibility checks on all our new documents.

We will shortly be running a 鈥榙isproportionate burden鈥� assessment with a view to deciding how many of our older documents can be made accessible.