Complaints procedure
How to make a complaint about the Crown Commercial Service (CCS).
How to complain
You can submit a complaint using if you鈥檙e unhappy with our service.
We鈥檒l get back to you within 2 working days with details of who will be dealing with your complaint. They鈥檒l keep you up to date with any progress, and provide a final response to your complaint within 10 working days.