Complaints procedure

How to make a complaint about the Central Arbitration Committee鈥檚 service.


How to complain

Most complaints can be taken up directly with the person you have been dealing with. Otherwise you can email us at [email protected].

If you鈥檙e not satisfied

If you鈥檙e not happy with the response you鈥檝e received, then you should write to our chief executive, Maverlie Tavares, giving as much information about your complaint as possible.

Maverlie Tavares
Chief Executive
Central Arbitration Committee
PO Box 78137
London
SW1P 9XE

What happens next

If you鈥檙e still unsatisfied with how your complaint has been handled you can ask your MP to refer it to the .