News story

Cancellations to be resumed

HM Land Registry will resume聽the聽cancelling聽of聽applications with outstanding requests for information (requisitions) from 16 November 2020.

Reminder letters will be sent to customers giving 4 weeks鈥櫬爊otice of the cancellation, along with聽information on how聽to聽request an extension聽if conveyancers are still unable to reply.

At the start of the coronavirus (COVID-19) pandemic the cancellation of applications with outstanding requisitions聽was paused. This was done to give聽all of聽our customers additional time to gather the information they needed聽during these unusual times. However, as there are now an increasing number of applications聽that cannot be processed聽and are delayed,聽(we currently have approximately聽100,000 applications in this category),聽we聽need聽to reintroduce the practice.

We are now back at the usual response rate for requisitions. However, we request that you do not wait until you receive a reminder letter to respond to any outstanding requisitions. If you need to see which applications聽have聽outstanding聽requisitions, 聽and access the new聽View My Applications service聽where you will find all documents relating to all applications made through the portal.

Not all reminder letters will be sent out at the same time. From 16 November, we will start with the oldest cases and work toward the most recent. Please do not wait to receive your reminder to respond.

We will not be reinstating new cancellation dates in new requisitions, they will continue to be issued without a cancellation date. This will be reinstated in the future.

Updates to this page

Published 19 October 2020